Brinks Home | Protect America

Name: Brinks Home | Protect America
Availability: InStock
Rating: 1.7999999523162842 (1095 reviews)
Author: SecureNet Technologies

SecureNet Technologies

1.8

1.1K reviews

100K+

Downloads

Everyone

About this app

Stay connected to your home wherever you go! Brinks Home Security™ now monitors Protect America™ customers and puts the tools to control your home security and automation system in the palm of your hand. Quickly check on your home, arm and disarm your system, and get alerts if something isn’t right. Not leaving home? Use the app to control Z-Wave devices without leaving the couch, arm your system from your bed, or check on a noise by viewing live video feeds from your Wi-Fi connected cameras.

Features include:

* Arm and disarm your system
* Watch live feeds or recorded video clips
* Lock and unlock doors

* Adjust Z-Wave smart thermostats

* Control other Z-Wave home automation devices
* Receive alerts for events that matter most to you
* View event history

PLEASE NOTE: This app will only work with a Brinks Home Security system (formerly Protect America) and certain features are only supported with optional equipment and plans.

Updated on

Mar 4, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Ratings and reviews

1.8

1.06K reviews

Lori Kocian DeWillis

May 7, 2021

It worked fine for years and now, suddenly, I continue to get "connect failed" upon trying to arm via this app. I loved the convenience of this app, especially since my mornings are crazy with dogs, cats, kids, etc. Being able to run out and arm the system from my car once everything else was done was so nice. Ugh...it is so frustrating it's no longer working!!!

44 people found this review helpful

SecureNet Technologies

May 10, 2021

Hello, thank you for bringing this matter to our attention. The issue has been fixed and you should be able to access the app . Be sure to update to the latest version and re-login. If the issues are persistent please send us an email at socialmedia@brinkshome.com.

Dong Eon Kim

May 11, 2021

All recent reviews saying "connect fail" were fixed. Took two days but fixed. Other than that, this is still a Protect America. No fancy designs for the apps. It looks like an app from first generation android but they get the job done. Simple to use for alarm. But other features such as smart switches, are so outdated. This app, as well as there equipment, offers zig wave devices but no wifi products.

7 people found this review helpful

SecureNet Technologies

May 10, 2021

Matt M.

October 15, 2020

After Brinks took over Protect America, this app has degraded to an utterly useless shell of what it was. Buttons become unresponsive and trying to arm and disarm is nearly impossible. I am either met with a blank screen, endless loading loop, or the app says system offline. I've reset the modem and router thinking it would fix the issue, but no. Same problems arise when on 4GLTE as well. If Brinks can't run an app, I'm now questioning their ability to help secure my home.

15 people found this review helpful

SecureNet Technologies

January 12, 2021

Matt, we are sorry to hear about your experience with us. please know that at Brinks Home Security we aim to keep our customer protected and satisfied. I was not able to locate your account, if you could please send us an email at socialemdia@brinkshome.com with your account information, we would gladly appreciate it. - Daniela S.