Jennifer Austin
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When I go to Base Station Settings in the app, it's completely blank. The system itself is pretty good, but it's frustrating to try to watch video and frequently get a message that no video was recorded. My internet download speeds are 400+ Mbps, and the download are 14+ Mbps. The app should be able to tell the user if the base station is currently connected to Wifi. It's really annoying getting a stock message about connecting to Wifi to find out you already are.
Michael Harper
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We needed a security system in our new neighborhood and considered several options before deciding to go with SimpliSafe. Purchasing and setup were extremely easy, and my only real issue is the cost (still paying on it). They just sent me a moving kit which was unexpected but greatly appreciated! We are well-supported for any technical issues, but they have been minor and were only during the setup. Sometimes if it is windy, the solar charged cameras are great unless it is windy (battery).
1 person found this review helpful
ken bengtson
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Recently purchased my second system to protect a second location. I'm always amazed at how easy it is to configure a system to exactly meet my needs, regardless of complexity. And, based on personal experience over the last six years, their monitoring service is 5 star in every respect. Their texts to notify of an alarm are practically instant and the call to my cell phone follows within seconds. Now I can update firmware and make system control modifications all from my cell phone app.
3 people found this review helpful