4.3
2.27K reviews
100K+
Downloads
Content rating
Everyone
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About this app

If you are a primary or dependent insured in health products, in the Universal App you get information about your products, coverage and services.
 
Make sure you have your Universal Online user active so you can use all the features and save time.
 

Health insurance solutions:
 
Drug Coverage:
Consultation of coverage, amount available and estimated price in pharmacy.
 
Payments:
Make online payments of your products in pesos with your Visa, Mastercard and American Express cards
 
My health network:
Check your plan's health network
 
My cards:
Have your card and that of your dependents available digitally on any of your Universal products.
 
My refund:
Save time by requesting and reviewing the status of your refund.
 
Universal Health:
Health and nutrition tips
 
 
Combo Insurance (auto)
 
Claims:
Save time by requesting and reviewing the status of your claim.
 
Assistance:
Request crane service, rubber change, battery charging, among others.
 
 
AFI combo
 
Investment Funds:
Manage your funds, make contributions, request bailouts and check your statement whenever you want.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
2.26K reviews
Patricia Camarena
December 4, 2021
Original: So far the app is good, however there's one problem, when I want to pay my car's insurance it doesn't allow me to split the payment. Edit: Thank you for the reply, I didn't notice that it allowed you to edit payment beforehand. Very good and practical app. Keep Going!
2 people found this review helpful
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Grupo Universal.
November 9, 2021
Hola Patricia, si contamos con la facilidad, desde la opción "Pagos y facturas" puedes indicar el monto a pagar. Para recibir asistencia al respecto por favor facilitar un número de contacto a canales-e@universal.com.do
Elvin Valdez
July 10, 2021
This app is very slow. It takes long time to charge 😞😢
4 people found this review helpful
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Grupo Universal.
July 29, 2021
Hola Elvin, lamentamos los inconvenientes que presentas, estamos trabajando para mejorar la experiencia de carga de la App.
rosie bisono
May 12, 2020
Not user friendly
5 people found this review helpful
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Grupo Universal.
May 13, 2020
Hola Rosie, nos gustaría conocer más sobre tu sugerencia. Por favor envíanos un número de contacto a canales-e@universal.com.do

What's new

Esta versión incluye:
- Se actualiza el monto de cobertura de medicamentos para plan básico de salud.
- Se actualizan los estatus en las solicitudes de rescates.
- Se actualizan los permisos relacionados al sistema operativo Android 13.