Blake
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Created an account without issues, and have been using it ever since - the majority of online services in Estonia support this app as a login method. Its very fast and convenient. After 2 years of using the app, it had never failed me, did not have any issues so far. Keep in mind that if you have Blokada or something similar, it will block app notifications, so you would need to whitelist the domain that Smart-ID uses.
9 people found this review helpful
A Google user
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after inputing all the bank details only then it checks for latest release. And surprise surprise, had to reepat the process all over again because update check wasn't first thing on a list. Also, when pressing ok and next on tutorials pop up, nothing showed up. Edit: It's 2023, and it's still garbage, impossible to register on a new device. Each option fails, or leads to some web forms that require sketchy plugins (that also don't work), as well as leading to removed youtube videos
35 people found this review helpful
SK ID Solutions AS
January 6, 2023
We apologize for the difficulties you experienced while registering with us. If you can't resolve your technical issues then only option is to visit bank branch.
Inga
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A challenge to go through registration. A technical issue one after another. Even with the help of the customer service rep, I wasn't able to register with my ID card. The app was taking the photo of it before it even had actually fitted into the required frame. After the 11th attempt, it did. Then the NFC chip wouldn't scan, though it perfectly worked on ReadID Me app. In the end, with the same hassle taking a photo, I managed to register with the passport. Not all have a passport, though
8 people found this review helpful
SK ID Solutions AS
March 18, 2024
Hi! The ID-card scan issue would require a closer look, so if you can, please contact us again and we can check if we can see why it failed. Other than that, we apologize for any inconvenience it caused.