OUIGO

3.3
13.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Buy your low cost train tickets easily with the OUIGO application.

OUIGO is the SNCF's low-cost offer, 100% online. Travel at low prices by TGV and Classic Train to more than 50 destinations in France.

BOOK YOUR CHEAP TRAIN TICKETS USING THE OUIGO APP:
- Trains from 10ā‚¬ to 19ā‚¬ depending on the departure station
- For children under 12 years old, our prices never increase with a fixed price of ā‚¬5 for Classic Train and ā‚¬8 for High Speed
- Simplified booking thanks to the OUIGO customer account and its many features (favorite journeys, travel companions, simplified payment, vouchers, etc.)

CHOOSE YOUR TRAIN, YOUR SEAT, PAY AND ITā€™S IN YOUR POCKET:
- Search for my trips easily
- Select my seat, my options and validate my reservation
- Proceed to payment securely
- Modify my reservation
- Access my tickets easily directly in the app or by downloading the ticket from Wallet (only for iOS)

THE OUIGO PLUS OFFER FOR ONLY ā‚¬9
- An ā€œall inclusiveā€ formula to take advantage of numerous options, for only ā‚¬9:
- Choose your seat: standard, with plug or solo
- Benefit from one XL or additional baggage
- OUIFI and OUIFUN services

ENJOY OUR A LA CARTE PACKAGE WITH OUIGO ESSENTIEL:
- Choose your standard seat (+3ā‚¬), plugged (+3ā‚¬) or solo (+7ā‚¬) with the CHOICE OF SEAT option
- Add one XL or additional baggage (+5ā‚¬)
- Add a folded bike under cover (+5ā‚¬)
- Change the date of your trip as many times as you want and up to the last minute for only ā‚¬9, with the OUIGOFLEX option

NEW: BUY OR RESELL YOUR TICKETS VIA OUIGOSWAP
- A last minute incident? With the OUIGOSWAP option, put your ticket back on sale and wait for someone to buy it again

DISCOVER THE FOUR CORNERS OF FRANCE THANKS TO THE OUIGO TGV:
- Paris (Gare de Lyon, Gare de lā€™Est, Gare Montparnasse, Gare dā€™Austerlitz, Gare de Bercy, Marne-la-VallĆ©e, Massy TGV, Roissy-Charles de Gaulle Airport TGV)
- Marseille Saint-Charles
- Lyon (Lyon Saint-ExupƩry, Lyon Perrache, Lyon Part Dieu)
- Montpellier (Montpellier Saint-Roch, Montpellier South of France)
- Nantes
- Rennes
- Bordeaux
- Toulouse
- Lille (Lille Flandres, Tourcoing)
- Strasbourg
- And much more: Agen, Aix en Provence TGV, Angers Saint-Laud, AngoulĆŖme, Avignon TGV, Le Mans, Montauban, NĆ®mes, NĆ®mes Pont-du-Gard, Amiens (TGV Haute Picardie station), Valence.

ON THE WAY TO YOUR DREAM DESTINATION?
- When the day comes, remember to arrive 30 minutes before the train departure time for greater comfort. Please note, boarding closes 5 minutes before departure! Donā€™t forget to take your printed ticket or your e-ticket with you on the OUIGO APP. And for those with a sweet tooth, bring a snack: there is a bar car in the OUIGO Train Classique, but not in the Grande Vitesse. Welcome aboard ! :)

Find us soon on social networks:
- OUIGO: https://www.ouigo.com
- Facebook: https://fr-fr.facebook.com/Ouigo.fr
- Instagram: https://www.instagram.com/ouigo/?hl=fr
- X: https://twitter.com/OUIGO
- TikTok: https://www.tiktok.com/@ouigo
- YouTube: https://www.youtube.com/channel/UCVBEHWC2ouLx-4yG6tI30BA
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
13.1K reviews
.
June 5, 2023
Absolutely abhorring experience. I bought a train ticket from Ouigo. All seemed fine. When I arrived from Australia to France and attempted to log in to the app the following error appears: "Oops, something went wrong... there was a problem creating your account" (I was attempting to log in not to create account). I was left Unable to access my ticket. I still get the same error. I would like to be reimbursed the cost of the ticket. Edit: A reply in French. Absolute lack of consumer care.
15 people found this review helpful
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SNCF
June 5, 2023
Bonjour, pourriez-vous nous envoyer plus dā€™informations sur lā€™adresse support.appli@ouigo.com avec : la version du systĆØme d'exploitation de votre smartphone et le modĆØle - la nature du problĆØme rencontrĆ©, avec idĆ©alement des captures d'Ć©cran. Nous vous invitons dans l'attente Ć  utiliser notre site mobile. Bonne journĆ©e, L'Ć©quipe appli OUIGO
Stefan
January 22, 2024
No longer able to reserve tickets with the app, as no dates are available to select (just a dot where the price used to be, and the actual date cannot be chosen), for months to come.
2 people found this review helpful
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SNCF
January 22, 2024
Bonjour Stefan, pouvez-vous nous dĆ©tailler les difficultĆ©s rencontrĆ©s Ć  l'adresse suivante : support.appli@ouigo.com ? Merci et bonne journĆ©e, lā€™Ć©quipe appli OUIGO
FrƩdƩric MOITRY
December 6, 2023
I have found one bug! You miss the delayed time from other countries in your booking confirmation. So for example from Thailand booking checking there is 6 hours less šŸ˜‰šŸ˜
1 person found this review helpful
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SNCF
December 11, 2023
Bonjour FrƩderic, Nous vous remercions pour votre retour, cette anomalie a ƩtƩ rƩsolue. Bonne journƩe, l'Ʃquipe appli OUIGO

What's new

L'application sort du technicentre avec son lot de nouveautƩ ! Au programme :
- La page de saisie des informations voyageurs se refait une beautƩ
Partagez votre rƩservation ou ajoutez-la Ơ votre calendrier en un click depuis votre rƩservation
- Enregistrez votre carte bancaire sur votre compte client et retrouvez-la par dƩfaut pour effectuer vos paiements
- Des amƩliorations visuelles pour encore plus de fluiditƩ et de simplicitƩ
Bonne navigation sur l'application OUIGO !