Sonic SoundLink 2

3.0
449 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Sonic SoundLink 2 app works with all Sonic wireless hearing aids with 2.4 GHz technology. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

The Sonic SoundLink 2 app enables you to control your hearing aids, choose what you want to hear, and adjust the sound.

The app offers a “Find my hearing aid” search feature, links to user instructions, and low battery notification.

The Sonic SoundLink 2 app is also used to connect users to the Sonic service on IFTTT.

Other features:
- Select from which of your TV-Adapters you want to stream the signal to your hearing aids
- Support for remote/partner microphone via SoundClip-A
- Advice on coping with hearing loss
- Connect your hearing aids to other devices and web services via Sonic IFTTT service.
- Individual volume Left & Right
- Control of tinnitus relief sounds (if supported by hearing aid)
- Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Sonic Bluetooth hearing aids except Sonic Enchant, if your devices support audio streaming.

For more information, you can access instructions on how to use this app in the application settings.

We recommend using the latest version of Android OS.

To check the latest list of compatible devices, please visit:
https://www.sonici.global/connectivity
Updated on
Sep 27, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
423 reviews
Chip Locke
October 13, 2022
App worked fine for quite awhile. Now, It only connects when started 10% of the time. The rest of the time I need to "troubleshoot" to reconnect. It then immediately TURNS OFF the Bluetooth, warns me and asks if it can turn it on. Tap yes, Then answer another prompt from Android! Then, requires restarting the hearing aids 2 or 3 times before it recognizes them (if then!). Then, pair requests. 2 each from Android and app. App is up to date. Ridiculous. Is there an alternate RELIABLE app?
9 people found this review helpful
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Sonic Innovations, Inc.
October 20, 2022
Dear Chip, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at appsupport@sonici.com? They will be glad to provide timely and in-depth support. Best Regards, Sonic
Bob Newman
May 5, 2020
I would like to see additional functionality for android phones, linking cell phone for calls and streaming media. Similar to what is in the apple app. The functions I have now are pretty much limited to adjusting volume and battery level. UPDATE After using the app for a while, it needs a major overhaul. It randomly disconnects from one or both hearing aids, can't connect at all and I have to restart both aids and the app more than once to get the connection back.
44 people found this review helpful
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John McClelland
May 10, 2021
I've had my Radiant 100s for a good month now. I'm using an Samsung S10, model SM-G973U with Android version 11 software on Verizon. The ASHA software is installed as is SoundLink 2, version 2.4.0. The stability is really awful with one or the other hearing aid dropping out in the APP almost every day. I've gone through the process of deleting the APP, resetting the wireless settings, reinstalling the APP, and putting the aids into pairing states. Usually it will originally find both, but as soon as I adjust the volume control on the Remote Control screen, one or the other will drop and try repeatedly to get it back online. It seems to selectively stay with which one it dropped first, for as much as all day. In this state, the aid that is stable will stream, but the other aid is just not there. Every once in a while, usually after I've given up on streaming for the day, it will become stable with both aids up and the streaming will work on both at once. As much as I would like to be able to say I know what has happened to get the aids to work as I expected, I can't. It is beyond me to understand exactly what it takes to get them into a stable state. It could be a software fault in the Radiant 100s or a problem with the SoundLink 2 APP, or even a problem with the Samsung implementation of ASHA. I will also say that I've not found a place to post this information aside from this forum. John
32 people found this review helpful
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Sonic Innovations, Inc.
May 14, 2021
Dear John, Thank you for your feedback. We are always working hard to cover as many phones as possible but unfortunately the 'Samsung S10 model SM-G973U' is not on our list of devices for optimal app connectivity and streaming. Therefore when using this phone, these unexpected issues may occur. We apologize for the inconvenience. Best Regards.

What's new

Thank you for using Sonic SoundLink 2!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Sonic hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues