3.1
456K reviews
100M+
Downloads
Content rating
Everyone
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About this app

The Mi Telcel app is the easiest way to recharge, pay, purchase packages and manage your line services without having to go to a Customer Service Center. It is available to all our clients with a compatible GMS device.
Download it, use it and save time.
Once you download it, register to access all the possibilities it offers. If you are not yet registered, you can use Mi Telcel to recharge and check your balance and Internet consumption.

Do you have an Income Plan?
On the “Home” screen we present the most relevant information about your line; Know your balance and payment deadline.
In the “My Account” section, pay your bill with a credit or debit card, download your previous invoices and check your payment history.

In the “Services” section you can register/unsubscribe the Additional Services of your line and learn about the Internet of Things.

In the “Packages” section you can buy Internet packages, packages to travel abroad and top up friends and family with a credit or debit card.


Do you have a Telcel Friend?
In the “Home” section we show you the most relevant information about your line, you can contract Internet and Amigo Unlimited Packages and, if you already have one, we tell you what it is and the MB available. Check the details of your balances and top up with a credit or debit card.

In the “Services” section you can check your Telcel and Third Party subscriptions.

In the “Packages” section you can also top up your balance, contract Internet packages.
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
App activity
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.1
453K reviews
A Google user
April 9, 2020
Never Works, the services are always down and causes to crash. And cant rely on the website because was built with so many bugs. If you want an application that just waste your time, battery and memory, this is the one. Complete waste of an app, and sadly the only other way to manage your account is via their website and that even worst. Cant believe they would release this to the public.
95 people found this review helpful
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Keith Ian
February 10, 2021
Though they finally fixed the issue where we couldn't see how much data we were using, now it only shows the whole number. For example, it shows 6 or 7 gb left instead of 6.7 or 7.3. This happened only recently. I personally think it's a horrible practice as you have no way of knowing whether you are at 6.1 or 6.9. It's the first time I've seen a cell phone company do this.
69 people found this review helpful
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Telcel, Radiomovil Dipsa S.A. de C.V.
October 27, 2020
Hola Keith. Por favor envíanos un vídeo donde se aprecie la falla que nos comentas a respuestamitelcel@speedymovil.com, acompañado del tipo de plan (Prepago, postpago o mixto), línea telefónica, marca y modelo de tu equipo y versión de Android, esta información servirá para revisar personalmente tu situación y darte una pronta solución. Gracias.
Santiago Zenil
March 16, 2024
Unstable, constantly failing, services unavailable, and so it has been for years...simply ridiculous. It fails when trying to buy data packs, subscribe to services, logging in, downloading payment records, and more. I can provide screenshots of all these. I cannot even change or cancel my service subscriptions!
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Telcel, Radiomovil Dipsa S.A. de C.V.
March 5, 2024
¡Qué tal Santiago! Lamentamos la mala experiencia que hayas tenido con nuestra App, por favor coméntanos ¿En qué sección es donde se presenta el inconveniente? Tu comentario es muy valioso para nosotros.

What's new

• ¡Adquiere tus paquetes Viajero Internacional y paga con tu tarjeta de crédito y/o débito!
• Conoce más información de tu plan Casa Conectada