BT Cloud

4.1
4.02K reviews
100K+
Downloads
Content rating
Everyone
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About this app

It securely backs up and syncs your contacts, photos, videos and documents in one safe place. Access and share your content across operating systems different devices – anytime, anywhere.
New features allow you to relive your favourite moments, edit photos and create your own slideshows.
Download BT Cloud now in order to:
• BACK UP all your photos, videos, contacts, music, documents, call logs and messages
• SYNC & ACCESS your content across devices, when you need it, from your iPhone, iPad or computer
• EASILY ORGANISE, SEARCH AND SHARE your photos and videos with friends and family
• FREE UP LOCAL DEVICE STORAGE to continue making & capturing memories
• PROTECT your irreplaceable content, even if your device is damaged, lost or stolen
• GUARANTEE PRIVACY for all your personal information. It is stored and hosted within the UK and protected by British and EU privacy laws.
• CAST TO YOUR TV – Share your pictures, videos and music with family and friends on the big screen
• EXPLORE FLASHBACKS– Relive your memories from past years with Cloud’s weekly Flashback photo feature • SHARE YOUR HIGHLIGHTS- Revive your better photos from last year and tell your friends and family about it
• CREATE CUSTOM PHOTO COLLAGES – Do even more with your photos by using the new Slideshows functionality, creating collages and editing your photos directly inside the app To use BT Cloud, you'll need to be residential BT Broadband customer. BT Cloud storage is included as part of your Broadband subscription.
Updated on
Oct 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info, Files and docs and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
3.53K reviews
Valerie Clarke
January 24, 2024
It's stopped backing up some of my files. It says backup temporarily unavailable....... I have uninstalled Cloud & reinstalled it. Some files are being backed up but not all .... I have been trying to sort this out for a couple of days now. I Phoned BT at Warrington, they could not help me to get this sorted either. I no longer have the menu 3 lines at the top left of the screen.
2 people found this review helpful
Did you find this helpful?
BT Group PLC
January 25, 2024
Hi Valerie, thanks for the review, reach out to us on Social Media on x.com @bt_uk or Facebook BT, and we can investigate. Thanks, Stuart
Roger Parkin
February 19, 2024
I cannot get past the login screen. I get a verification code from BT, enter it then give my trusted device a name only to be redirected to the login page. Over & over. I've used BT cloud for about 10 years. Help please. Edit: I do have BT Broadband. If I could find the link to login on my PC, I would try!
Did you find this helpful?
BT Group PLC
February 19, 2024
Hello Roger, have you tried logging into BT Cloud through the website? Do you still have BT Broadband? Thanks, Dan
Paul Williams
February 19, 2024
working great until the last update, I been unable to upload photos since, please BT sort this out. ps when working 5 star watch this space. still not uploading tried on 4 differant units since yesterday 24/5 seems to be working ok will give 4 star now and will review in a couple of weeks 19/02/2024 been unable to access app on android phone now for 4/5 weeks, reinstalled app and now unable to open app, message saying let's get started then blank screen with rotation central arrow in center
Did you find this helpful?
BT Group PLC
May 25, 2019
Thanks for letting us know Paula - BT UK Team

What's new

- Bug fixes and performance improvements