Tavour

I used Tavour for years when I lived in WA, and it was wonderful. Sometimes, I'd opt to pick up to save shipping for a small box, sometimes I'd skip a month, and sometimes I ended up with 4 boxes. Then I moved to WV, and I can't get it here. That's fine. After almost 2 years, I figured I'd check since others ship here. There's literally nowhere on the site I can find this! I had to reinstall the app and update my address, just to be told I'm out of range. :-/ Annoying.

This review is based solely on the application performance and customer service experience. I have emailed them twice, for a subscription charge that I opted out of at the beginning of November. I was still charged and a crate was still made. It has been a little over 8 days (with a supposed turnaround of a singular business day) with no response. I shouldn't need to charge back my card to receive my money and hopefully a response but it seems to be my only option. Otherwise decent beer app.

I don't know how to change my previous rating. Overall, the company and app are great. Great beers and great customer service. But there is a bug (my phone, the Pixel 2 is effected) and it requires turning off your app backup. You might have to uninstall/reinstall after doing that. I did. The company was quick to help me fix the issue. This bug was, well, bugging me! But they were on it to help me fix it. I do totally recommend this app!