Jerremy II
I don't want to defame another service provider's app, but it's so refreshing that Tello's app is, actually, fully functional. Downloaded it a few days ago and I've had no issues so far (unlike another app/website that will not be named). Yes, I am thoroughly pissed at my previous sp. So, Thank you Tello for your great customer service and an app that functions well and that I can easily navigate through. Literally could find everything I needed to!
23 people found this review helpful
mommy mommy
Both app and website are very hard to see when your bill is do. On the dashboard main pain is nothing but junk and I cant find my bill or when it's due or how to pay it. So I have 4 phones, I went to see if it was paid, says it was paid. Then my phone gets shut off!! Not realizing it's only paid for 2 of the phones, Because I CAN'T see what's been paid. ! This is our first month having this service, definitely switching. Still can't figure it out and why they got this bad review!
17 people found this review helpful
Miron Enterprises, LLC
November 20, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.tello.com/contact. Thank you.
Todd Crenshaw (Todd)
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Works well. Provides the information I need. Not great but plenty good enough. I read some of the poor reviews, either these people have no clue or they want the world for a dollar. The same goes for the plans. I cut my phone bill from AT&T by $80 a month with no loss of service or function. The sim arrived in 3 days, I installed it in my l, 5 minutes later I made calls. Ten minutes and my AT&T number was ported. Voicemail followed a few minutes later. No issues at all. Working like a champ.
43 people found this review helpful