Tucson Electric Power

FIX YOUR APP! I have the mobile app and I cannot setup fingerprint or pin. Fingerprint has no place to save and the pin wants me to login. Problem with that? I cannot put my email address in, I can put in the password but not the user name. Password manager doesnt work on it either, thus I have to have both open to get my password in as it is a generated one from Google. Sigh

The app is fine. TEP's payment policy and options are stuck in the 1900's. They are the only utility provider that I utilize that requires a bank account and routing number for auto payments, and the only one that routes you through a 3rd party to make payments via credit/debit for an additional fee. TEP is in dire need of some updates with their payment policy and options. It's time to join the rest of us in 2023.

Within the past 5 months it stopped automatically logging in (despite the option to "remember" account info, copy/paste is disallowed and I can't enable alternate login options because once logged in the app refuses to allow entry for the email field (WHY does this not just pull the field it should already know?)... After changing my password on the website (because the app claimed my password was incorrect despite having JUST logged in), I can't even log in. The button does not work at all.