Citytouch

4.2
24.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

City Bank is one of the first private commercial banks in Bangladesh. It started the journey bank in 1983 and never looked back. Citytouch - Digital Banking Service from City Bank offers the simplest way of doing banking from anywhere round the clock. It offers most of the privileges and conveniences of branch banking on your fingertips. Citytouch supports both English and Bangla language. Use Citytouch ID and Password to login or instantly register just clicking the ‘Sign Up’ option in the app or web.

Download from Google Play or Apple app store only. Do not use any other websites for downloading this application. You can also access Citytouch through web https://www.citytouch.com.bd/

The features are:

My Accounts
 Detailed account information (Transaction / Deposit / Loan / Term Deposit etc.)
 Tag account
 Statement view
 Download account statement

General Banking
 Open Fixed Deposit
 Open Deposit Pension Scheme
 Request for Pay Order
 Positive Pay Instruction
 Cheque Book Request
 Cheque Stop request
 Interest Rate Inquiry
 Schedule of Charges
 Product and Service details
 Customer Details
 Citytouch transaction details and transfer history

Transfers
 Fund transfer to any bank account within the country (BEFTN/ RTGS / NPSB)
 Card less cash withdrawal by Cash by Code
 Citypay QR Code service
 Email fund transfer
 Schedule transactions

Manage Cards
 Fund transfer from unused card limit
 Any City Bank credit card bill payment
 Statement details
 Card activation / PIN Change / Block
 Tag credit card
 Transaction history

Bill / Merchant Payments
 Mobile top-up
 Top-up of bKash wallet
 VISA Instant transfer
 Utility bill payment
 Internet bill payment
 Club bill payment
 Tuition fee payment
 Mobile bill payment
 Movie ticket purchase
 Insurance premium payment
 Visa fee payment
 Payment history

Online Transaction
 Domestic Airlines
 Book, Jewelry, Electronics and many more.

Other Pre-login features
 Registration for New Users
 Forget user id or password
 ATM and Branch List
 Contact to Call Center

All you need:
 An active account with debit card with City Bank or a credit card
 A smartphone with Android operating system (android version 4.1 or above).
 Internet connectivity through Mobile Data / Wi-Fi.

For feedback & suggestions, please call us at 16234

Visit https://www.thecitybank.com/citytouch for more details.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
24.7K reviews
Nile Rahman
September 27, 2022
Update: September 27,2022 So many bugs!! After the last update the user experience went from ok to horrible!! reduced the font size, wasted so much space, bug in remark, takes more click to transfer to a beneficiary, made summary confusing and more. I think the developers don't use this app. They are just happy to play around messing things up. Updated on April 6,2022 The App crashed, can't open. Android is showing message that the app has a bug and crashing. Very disappointed.
52 people found this review helpful
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City Bank PLC
January 7, 2021
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at citytouch@thecitybank.com so that we can reach out?
COD warrior BD
April 6, 2022
It seems the devs has a tendency of providing updates every now and then which will break the already perfect app ! My city touch app was updated last night. Today i was trying to make a purchase on a pos machine but they rejected the transaction. Then i tried again and made the purchase. But i got 3 sms of the same transaction which got me worried. I tried to log into the app but the app crashed & refused to open. So i couldn't verify on the spot if i was billed more then once or not. 2 stars
11 people found this review helpful
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City Bank PLC
April 7, 2022
We apologize for your bad experience. Could you please update the application. The older version has some issues that we have fixed. If you still face any issues, please contact us at citytouch@thecitybank.com.
Md. Anwarul Habib
April 18, 2024
The features are good. But in several places inside the app, the dropdown data shows "No records found". After numerous attempts, it sometimes shows the dropdown data or does not show at all. Please fix these issues.
2 people found this review helpful
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What's new

🖹 Registration and payment service of Universal Pension Scheme of Bangladesh Government
🛠️ Resolved some stability and performance issues to ensure faster and more reliable service