A Google user
Got it installed yesterday and after reading the previous reviews I see you are making a good progress. Issues to note: 1.Not able to set the heating to run from 4am to 5am as the app thinks that the starting point is later than the finish. The fact that the day starts with 5am instead of midnight is a bit odd too. 2.It will always turn on when the temp is too low, no option to turn off the dependancy on current temperature. 3. Delay between app and boiler. Only 1minute though so getting there!
8 people found this review helpful
Hub Controls Global
May 2, 2019
Hi Anna - Thank you for giving us such detailed feedback. I've noted this with our head of product development and they will look to incorporate it back in when they're updating the app. Regarding point 2, the Hub button toggles between off/boost/on. The default position will always be off unless you command it to do otherwise.
A Google user
Basic controls work, however the survey contained in the 'hub spend' section of the app is completely broken. Rather than moving through the survey to capture required info such as unit charge etc any time the 'next' button is pressed it takes you back to the beginning. It is impossible to enter the details required for hub to report on costs etc.
5 people found this review helpful
A Google user
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Just had it installed today. Quite happy with it. Having some teething problems using it with Alexa. Called support and they said they are working on an update to resolve this. I'll update my review with the extra stars once this functionality is working. A couple of points though. When you switch on the heating from the app, it can take a good while before the app comes back telling you that the boiler is on. Also, if you use the boost function, it would be excellent if this started a countdown.
10 people found this review helpful
Hub Controls Global
January 31, 2019
Hi Darren, thanks for the review. It's always great to hear such a detailed feedback. We are working hard to get those extra stars :)