Jan New
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Awful experience. The "discounted" products can be found for less at any grocery store. Tried to cancel my membership because I wouldn't be saving &. spending more than I normally would. The representative goaded me to keep it & accept a $20 credit to make at least 1 order. I placed an order, my card was never debited, the $20 credit disappeared & I never received anything. During that waiting period my "free trial" ended so I had to pay the entire membership and received nothing from it.
8 people found this review helpful
Valessa Fitzgerald
I love Thrive market! so many things to choose from, at great prices. Quality products, and I love that they match the price of anybody else. Although I've never had to do that. Anything missing, not a problem. They promptly refund you money. This is only once. Good customer service. So many specialty items. If I order in the morning, it's usually here by the next day. Awesome.
4 people found this review helpful
Lauren
positives: Adding more options all the time, packaged with care (and if not, damaged items get comped), customer service in the app is responsive, easy to add/pause/remove items from autoship in the app, app runs smoothly. negatives: can't submit a price-match request until after submitting an order which gets annoying if the item(s) you are price matching need to be submitted every time
12 people found this review helpful