Thumbtack for Professionals
3.0star
20.3K reviews
1M+
Downloads
Everyone
info
About this app
Millions of customers come to Thumbtack to find pros just like you — handymen, personal trainers, DJs and everything in between.
It’s pretty simple. First, you’ll build a profile for your business. Then, start getting matched with customers. You can share tailored price estimates based on the details of each job. If the customer contacts you, that’s your cue to tell them why you’re great and get yourself hired.
Use the app to browse requests, chat with customers, and book appointments anytime, anywhere.
You’re great at what you do. You shouldn’t have to be a marketing expert too. We’re proud to help self-made professionals and small business owners in all 50 states find new customers and grow their businesses.
It’s pretty simple. First, you’ll build a profile for your business. Then, start getting matched with customers. You can share tailored price estimates based on the details of each job. If the customer contacts you, that’s your cue to tell them why you’re great and get yourself hired.
Use the app to browse requests, chat with customers, and book appointments anytime, anywhere.
You’re great at what you do. You shouldn’t have to be a marketing expert too. We’re proud to help self-made professionals and small business owners in all 50 states find new customers and grow their businesses.
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Ratings and reviews
3.0
19.7K reviews
Keith Grubaugh
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April 17, 2024
The fees are too high. They automatically charge you for ALL of the leads that match your preferences, which might be an issue if for whatever reason you can't do all of them, OR if someone out-bids you, OR if a customer simply decides to cancel their party or not book the same type of vendor. And they do not send every message to the customers. That being said, I have booked a lot of gigs through this app, but I just know that it should be four times that based on what I'm charged. Don't use!!
13 people found this review helpful
Barry B
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February 19, 2024
In the beginning, it was a fairly cost-effective way to market. Customer service has never been great, but all in all, it was worth using. Then came the automatic booking and the extreme price increase. When I was charged 250% for a " tire kicker" lead, that was pre scheduled at a time that didn't work for me; I was out. According to many of the recent reviews I'm reading, it appears it's not just me. If they go back to the way it was, and GET RID of the pre booking...we'll see.
83 people found this review helpful
Alex Forsythe
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March 21, 2024
I can't say how utterly disappointed I am with the thumbtag platform. To no avail, have I reached out to customer service several times. They seem to not understand that mountains exist. It's a lot like uber doesn't understand that driving uphill cost money. They continue to charge my credit card when I can not facilitate events. So annoying won't help me change. My preferences continue to charge by credit card. I can't say very nice things about thumbtack.. A I is not customer service.
39 people found this review helpful
What's new
- General bug fixes and performance improvements
Thanks for using Thumbtack!
Thanks for using Thumbtack!
