Brian
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Works about 20% of the time without having to manually press the open the entry or exit gates button multiple times, if at all. Seems like at least once a month they have techs out at our garage trying to perform maintenance, and that follows two or three days of having to get an attendant to let you in/out because the gates won't open at all Advertised as only having to have the app installed/set up for the Bluetooth to auto open, which hasn't worked in months. Can you rate it below one star?
3 people found this review helpful
Have you been able to email our support via the app and send screenshots of what is happening or the errors you are getting, as we would like to get on top of this asap for you. @ZipBy
Kevin Pfeiffer
Used it once. Initial setup and permissions took about 10 minutes to resolve. I ended up helping several other people in the parking lot. Explaining permission issues to older generations isn't easy....A guy from Canada had no service, not sure if he left or parked illegally... I returned to the same lot a few weeks later. Now the app crashes no matter what I do... I left the lot and found one with an attendant instead. I paid them quickly and was on my way. Too many issues....
4 people found this review helpful
We have a NEW Version.This is a much simpler and easy to use version.We have handed the control back over to you When needing to park in a ZONED Area just press the ENTER ZONE CODE and enter your parking details.@ZipBy
Carolina Bermudez
I really wanted this app to work! The concept sounds amazing & easy. The reality is very different. The app itself is tricky, the garage that I was using, would record me going in with no problem. However, leaving the garage it would take up to 5 minutes to acknowledge me leaving. Then, it wouldn't even record my time leaving (this happened multiple times). Customer Service is awful, the lack of training these people are receiving is obvious within the first two minutes you speak with an agent.
4 people found this review helpful
We are sorry to hear this. ZipBy takes Privacy very seriously, no information is collected, stored or tracked, for the app to work in a seamless touchless experience, the phone manufactures require us to request these permissions. ZipBy covers multiple aspects of parking in one convenient app that others may not offer @ZipByWorld @ZipBy