Nathan Obery
I happen to like totalwireless for the plans and coverage. Unfortunately there app needs work. It works good until I really need it. It gives me the same error "invalid response" over and over and it is infuriating. The worst part is that even their webpage is the same.I am so close to switching. Choose totalwireless with caution. They don't try to scam you or constantly try to sell you something which I appreciate, but like I said I'm so close to paying more money for a better service provider
387 people found this review helpful
Total Wireless
February 14, 2021
Hi Nathan Obery. We sincerely apologize for the trouble this has caused you. Allow us to make things right for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will do our best to rectify these issues. ^Jupiter
Travis L
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Been using this service for years. Somethings wrong now. It's being slow. I don't have a connection. Yet I have service. Its not my phone. It matches up with others reviews recently. To be exact, looking at the app, I was maxed out on my data. But your service says 10gb high speed then 2g after. Well it's not working at all when I'm maxed out on the data. And yes I have 2 service days left. Nothing of that sort.
608 people found this review helpful
Total Wireless
February 25, 2022
Hi Travis L. We're sorry to hear it. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Frank
A Google user
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Worst ever. Picked up Total Wireless to have an extra phone line. it worked well for a couple of hours. after that unable to make or receive calls or text. called support three times. they kept telling me they were transferring me to a higher department but i was never connected to anyone who could fix the problem. Marco replied and asked me to text service, LOL. if i could send messages, but i can not.
88 people found this review helpful
Total Wireless
May 30, 2019
Hi Dwight Osborn. We do apologize that you are caught in this situation. I will be more than happy and eager to help you in resolving your issues. Please chat with us live at http://bit.ly/2lFFpmo or text the word HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^Marco