Betty Cruickshank
App stopped working when vehicle left the UK. Various e mails and phone calls resulted in zero feedback or help. Trips missing Promised call backs and nothing Customer service is poor to say the least.
Thomas Kelly
Upgraded the app. Couldn't log in at first - resolved via Customer Service. Can't see my vehicle's location - clicking "Google Maps" option opens the "Uber" app. Can only set a Geofence by searching for a location on the map instead of just setting it around the vehicle, wherever it happens to be. Need to disable Geofence and Safe Mode (whatever that is) before moving the vehicle instead of just one click in the old app. Renewal due shortly - they've just lost a customer.
8 people found this review helpful
John R
Works OK most of the time, ring-fence notifications are a bit hit & miss - sometimes they come through fine, sometimes they appear a couple of hours later, occasionally they don't happen at all. Also, you can only get notified by email, not by proper app notification which is annoying. Nearly a year without an app update - about time this was fixed.