Travelio: Sewa Apartemen&Rumah

3.7
41.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Rent apartments, houses, and hotels as affordable as kost starting at IDR 1.5 million per month!

What’s New at Travelio?
Enjoy staycation experience that will transport you to travel the world with our #LioStay units. Now you can live at the nearest hotel to your office starting from IDR 3 million with #HotelResidence.

Why Rent at Travelio?
• Immediate check-in within 2 hours after booking
• Property showing without additional fees for 4 months rentals or longer
• More than 18,000 properties available in 16 cities

Get Cheaper Price with Various Promos
Get discounts up to IDR 150K for daily rentals, IDR 2 million for monthly rentals, IDR 10 million for yearly rentals on selected properties.

Flexible Payment Methods
Rent yearly, pay monthly installment without a credit card.

Customer Service 18 Hours
Operating hours from 07.00 to 01.00 WIB. If you encounter any issues, please contact 021 3952 4523 (Phone), +62 85179939341 (WhatsApp), hello@travelio.com (Email), or via ""Talk to Us"" feature on Travelio app for faster response.

Join Travelio Property Management
Own vacant apartments or houses? Register your property to Travelio Property Management and get monthly passive income!
Updated on
Mar 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.7
40.8K reviews
Data DPS
March 6, 2024
I am using this app to rent an apartment in Jakarta, and now I want to extend one year with an agreement that it would be 2x installment, but their coordination is very disappointing. They keep asking me to get ready to pay, but they never send the payment link, and then another person will contact me and ask me to get ready to pay, but they are not aware with the final negotiation, so I will need to explain from the beginning. It has already been 1 week, and I never got the payment link.
3 people found this review helpful
Did you find this helpful?
Travelio.com
March 6, 2024
Dear DPS, we deeply apologize for the inconvenience and understand your concern. We always strive to serve and solve our customer better. Our team would like to be in touch with you, please kindly connect with us through our Live Chat on apps or whatsapp number 62851-7993-9341 -ks
Merry Angelia
March 16, 2024
for all, this is an application that makes it easy to find a place to stay, but when I asked via WA the response was too slow and the answer was less than satisfactory, like lack of experience and unfortunately we couldn't directly contact the person we would meet at check-in
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Travelio.com
March 17, 2024
Dear Merry, Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you are taking the time to share where we fell short, so we can improve going forward. Should you have further feedback, concerns, or anything else, kindly reach out to our Live Chat on Travelio Apps or WhatsApp number 62851-7993-9341 -ks
Loris Hanadela
February 6, 2024
Customer service is very slow. I book for a month including for the internet. Since check-in, me and the roomboy already notice there's no internet, wether in roomboy apps, nor inside the unit. There's no router. I already reported through WhatsApp&chat with agent through apps. But until now, there's no solution regarding this matter. The CS always ask me to wait 2x24 hours plus 1x24 hours. Funny thing is, still I got nothing. Please solve this problem ASAP. Tired of waiting with no certainty.
7 people found this review helpful
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Travelio.com
February 6, 2024
Hi Loris, we apologize for your inconvenience. We will certainly improve our service quality. Regarding the problem you are experiencing, it is currently being handled by our team, all updates related to the problem will be conveyed via live chat on the Travelio application. -cl

What's new

Enhanced UI/UX for better feel.
Enhanced tagging for promotions.
Addressed crashing issues.

Update now for a better experience!