Sampson Bieh
It's comfortable I prefer it most. The networking needs to be improved upon as most times this is the challenge the customers faced. There should be a program that will be able to ask the users authentication when the same amount is being requested for transaction within some stipulated time. Please let it be included in the apps program. Also, if it is possible to have a private box to check account balance without being displayed immediately the app is opened. This might help us more. Thanks.
582 people found this review helpful
United Bank for Africa Plc
March 27, 2024
Hi, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions. However, If you have any feedback or suggestion, you can reach us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We would love to hear from you.
Salawudeen Kayode. H
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Nice experience with this app, simply fluid.. keep up the good work.. The sky is your starting point.. There's a setback in the app's performance in recent times though, the beneficiary list is causing the app to crash when clicked on, no one wants to ask for banking details from beneficiaries each tone wants to make transactions to same acount number, when email was sent to UBA CFC, their reply was clear phone cache, do hard phone reset! But the app still hangs even on a newly bought phone!
489 people found this review helpful
United Bank for Africa Plc
May 22, 2021
Hello, we're so pleased that you enjoyed our service, everyone at UBA was so happy to hear such wonderful feedback! Thanks for leaving the positive review, we hope to hear from you again soon.
A Google user
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The App should include the acct. no. of the recipient of the transferred fund, in the notification message, to enable the sender keep track. Thank you. Yeah, actually the new app. was'nt very friendly at initial use, but i think with more use, one gets the hang of it. The current App is a bit slow. Needs improvement of the speed.
913 people found this review helpful
United Bank for Africa Plc
January 3, 2021
Thank you for contacting us. We sincerely apologize for all inconveniences experienced in this regard. Kindly contact us via the mobile numbers; +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com or follow @UBACares and @UBAGroup on Twitter and UBAGroup on Facebook to enable us assist further.