Rafi Hagopian
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I can't get the app to load. It gets stuck on continuous loop of changing orientation from portrait to landscape and back again. Edit: Clearing storage or reinstalling app doesn't help. This error is most likely due to a bug where my resolution is being detected as too big for a phone and the app going in landscape for tablet use, but then detected as too small for a tablet and switching to portrait. 2024-03: issue is still present.
35 people found this review helpful
Vidéotron ltée
March 1, 2024
Hi Rafi,
We strongly suggest you reach our technical support team for further verifications: http://bit.ly/FB_Contact_Us Thank you!
-Cedrik
Kris Buenio
Videotron doesn't seem to see a pattern. All of these negative reviews indicating what we are all experiencing but still no resolve. Fix your application! I used to use this application on a regular to keep track of my data usage and my payment due dates. I've sent an email to your "customer service" months ago and it hasn't helped at all. It's a shame because it seemed like a lot of us used to find this application useful and helpful. Now, it is just wasted space on our devices.
13 people found this review helpful
J writes:
Garbage. I get only blank screens and "An error has occurred." This app used to be good and very useful for monitoring data usage of my five cell accounts and home Internet. Now doesn't work. Reinstalled, same problem. Judging by all the bad reviews, everyone is having the same bad experience.
Vidéotron ltée
March 21, 2024
Hi, our technical support will be glad to help. Please contact us at 514-841-2611 or 1 877 380-2611. -sb