3.6
12.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).
Updated on
Nov 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.7
11.8K reviews
PJester 7
March 3, 2024
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
2 people found this review helpful
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Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.
Peter King
February 19, 2024
Absolutely awful! The app doesn't recognise what is on the device. I add files to the device from my laptop and delete others. These are seen on the laptop but aren't recognised on the android app. It claims the device is full which it isn't. What is the point of an app that doesn't actually communicate properly with the device for which it is intended. This renders the whole system completely pointless. That's £130 on a now useless bit of hardware and software that doesn't read it properly.
13 people found this review helpful
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Western Digital Technologies, Inc.
July 28, 2023
Hi Peter, We are sorry for the inconvenience. Please be informed that the WD Discovery application is end of life for My Cloud Home device only, as the device now has the feature to be accessed locally on a computer in the local network directly. Please see the link for more info (https://bit.ly/3XEBZiF).
Salty Orange
December 31, 2023
Update. After the updates, the app still doesn't work. I can't get in contact with support either. The app used to work great. Now it crashes constantly. I've uninstalled and reinstalled the app several times but it still crashes. If it keeps crashing, I'll give it 1 star. I tried to follow the link to support, but it says 'Something's wrong' 404 error.
9 people found this review helpful
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Western Digital Technologies, Inc.
February 9, 2023
Hi, sorry to know that you are facing some crash issues. Please contact us by opening a ticket on email: https://bit.ly/36UlSpn and share as much information as possible with error screenshots. We will certainly look into the matter to resolve the issues at the earliest. Thank you for posting!

What's new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.