Pamela Oesch
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Worked great for years. Now I cannot see cameras. Have deleted them and tried to add but it wont connect. Confusing to use and even more frustrating to get it back up and working. The only thing that changed was my internet service which is better than what I had! Do I delete the whole app and reinstall? My husband had this all set up but passed away so I'm trying to figure it out. No phone number to call for customer support! HELP!!
15 people found this review helpful
A Google user
I have had this camera system for a couple years now and it is constantly having issues w loading the "device". Cameras are great when you have a dedicated monitor for them but if you are trying to access it through this app good luck. I am constantly removing the device and adding it on again only to have a connection failure again. Considering the amount of money we spend on this system it would be nice for it to be reliable and dependable!!
29 people found this review helpful
A Google user
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I installed it, plugged it in, programmed it on a DNS setting & has worked so smoothly, you can switch between sd/HD viewing, wish it was viewed in HD only, still playing with the settings but I will change it from DNS to a static too see if it loads faster, it should, the ir cut filter sensor went bad recently on 1 camera but I can fix unless you can send me a replacement pls? Cause the system been over the year mark from Sam's club, I love this product, easy to install, setup & use🤙🏽😃📽
2 people found this review helpful