Durban Brooklyn
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The app is good enough with occasional glitches e.g when there's an update cameras go offline and have to be set back manually. Date and time as well goes back to China time zone, playback is extremely slow, night vision is very grainy and i have wiped the lances clean so many times, they are clear in the day and grainy at night...Firmware updates crashes the cameras.
2 people found this review helpful
A Google user
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I have had this device for about 3yrs and absolutely loved it!!! Since the last update I really don't like it at all!!!!!!! It is slow tip pick up and record movement and going through playback is very tedious and stressful. Also no longer keeps correct time. It used to be very easy in a clear line and never missed a thing and timing stayed the same. PLEASEE RETURN TO PREVIOUS VERSION: (
73 people found this review helpful
Terry Rich
The problem that I am having with the app is when someone pushes the button on the video doorbell and quickly moves out of view the app does not let me record that moment when the person is in view, they can out smart the save record, download function. It would be ideal if it were to be able to grab the complete moment and maybe just a second beforehand.
64 people found this review helpful
Hi there,
I'm sorry for the inconvenience caused to you.
In order to better and faster figure out the problem, could you kindly feedback the problems to our email: support@gwell.cc? We will handle it soonest as we can.
Thank you for your attention and support!