3.8
9.62K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The new Zain App brings the world of Zain to your smart device.
Manage your line, shop and pay in a new and easy way. 
Your World. Your Way.
Updated on
Mar 8, 2023

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

3.9
9.48K reviews
Joice Peter
March 11, 2024
The app showed a data balance of 45 GB. But the data was cut off at 30 GB. The customer care executive who attended the call informed that it is split between 25 GB for Social Media and 20 GB for normal usage. When complained that it's shown as 30/45 GB shown and what could be done about it, the customer care executive replied, "nothing". The app should be able to show the data split up so that a customer can be aware about the data split up. Hence the 1 star rating.
5 people found this review helpful
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Zain Kuwait
March 11, 2024
Dear Customer, We are sorry to know the App did not meet your expectations. For a better experience, we kindly ask you to email us your observations along with your contact number to cust_care@kw.zain.com so we can contact you as soon as possible. Have a wonderful Day! Zain Customer Care | cust_care@kw.zain.com
Abubakkar Siddique
March 19, 2024
Definitely the most unreliable and confusing app for a mobile company. Always provide incomplete and wrong information and there is no way to use the already deposited amount to buy some extra always takes you to the credit card...
1 person found this review helpful
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Zain Kuwait
March 19, 2024
Dear customer, We apologize for any inconvenience, in order to better assist you kindly contact us using live chat service in our website: https://www.kw.zain.com/en/support#modal-live-chat Thank you for contacting Zain
Khaled Youssef
February 21, 2024
Worst network company app ever. Nothing opens. It takes too long to open anything, if it opens! Adding any extras or subscribing to any service is a nightmare. Basically nothing works, which is so strange for an app of a company supposed to be big!
4 people found this review helpful
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Zain Kuwait
February 21, 2024
Dear Customer, we apologize for any inconvenience, in order to better assist you kindly contact us using live chat service in our website: https://www.kw.zain.com/en/support#modal-live-chat Thank you for contacting Zain

What's new

We have some wonderful updates for you!

Join our new Internet Plans, Max...Imagine & more!
Pay with Apple Pay!
You can now transfer up to 10 lines to eSIM 😍
Use QuickPay for larger bill payments 💰
Save money with advance payment with eeZee flexi
Verify yourself with PACI and get a better experience ✅
Review your commitment details, all through the Zain App

Don’t forget to rate your experience 😊