A Google user
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I can't use the app at all. The old one was better. Anytime I launch the application, it keeps rolling with a message " Network not aavailable, Reconnecting'! Don't bother calling Zenth Direct either, they have no clue and cant help. Kindly fix this bug. Other than the connectivity issue, everything is great! Thank you very much.
183 people found this review helpful
Zenith Bank
November 22, 2019
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at zenithdirect@zenithbank.com with your contact details and relevant screenshots.
Favour Erhabor
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With the new update of this app, I think it deserves a 5 star rating. Now, you can reprint a receipt if you forgot to do it before, just go to your transfer history and locate the transfer you need a receipt for and you can share or save it to your phone again. It's I love the update. But, they need to add the virtual card feature to it so users can request and view their virtual in the app.
97 people found this review helpful
Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.
Oluomachi Favour
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The new app update is nice but I am having issues with making transfers. Before I make a transfer, I have to provide a 6 digit OTP that I have not been receiving, instead of the normal ATM card pin. This is very fustrating. Please I suggest that making of transfers goes back to the normal providing of ATM card pin as some people are unable to make transfers because of this issue, even me too. Please I hope the app developers will respond swiftly to this.
2 people found this review helpful
Hi, can you please send us your account details along with the screenshot of the problem to zenithdirect@zenithbank.com so that we can help you. Thank you for using our app.