Zap - Real Estate CRM

I try and try and try and still get disappointed. Zap was supposed to be this exciting crm that was released. I had high hopes and all into getting it to be my primary crm. Well, it's like pulling teeth still working with it. So many features that just aren't helpfull or missing. I don't have the time to keep up and report everything. Although I did try in the beginning. Completely gave up. I wasn't getting paid by zap to troubleshoot and give feedback 3 hours a day which is what it would take if I did cover everything that I had a problem with. What brought me here today is, after another long break from the app, I said let me try, maybe they've updated and improved on things... Nope. I can't even log the address of a new contact. Something as simple as that. Seriously? Also, why doesn't the app allow for copying and pasting? Like why? Why is it necessary to make that unavailable. Like who does that? It's impossible to copy or paste anything from the zap app, be it phone numbers, or MLS IDs etc.. such a simple feature but leave it to zap to make it unavailable. Then I figured I'd send a suggestion but it was again like pulling teeth couldn't get to do that from the app or it wasn't easy to get to cause I didn't find it. The support contact info has an 888 number I said ok let me try. Welp, when you dial 2 for app support, it hangs up on you. Lol. ZAP was a mess when it started, for me, it still a mess. What a waste.

I downloaded the latest version. I selected that chrome always open when i click a link in my messages.and its still trying to get me to open the app. sent an email. I prefer using the web for the best experience. How do I keep this app from taking me to download zap when I click on a link in my messages. I want to go to Chrome. It won't let me do that. I uninstalled the app and everything. It's very annoying. Update, it's the end of 2019 and the problem still exists.

Update: I was asked to re install the update and I did but still no issues fixed. I will reach out to support next as requested but they are obviously having issues fixing the bugs. I have a Galaxy Note 9. I will probably uninstall and use the website version instead which is inconvenient. App doesnt load on a regular basis and doesnt function 100% I have uninstalled and reinstalled several times. Very frustrated