3.8
12.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a fingerprint or numerical PIN.

Why to use ČSOB Smart Key application:

  • Conveniently log in and confirm the payment in internet banking

  • You can just as easily confirm a card payment on the Internet

  • Remote verification when calling the Infoline or bank branch comes also very handy

  • You can use a fingerprint instead of a PIN

  • Authentication complies with bank-grade security standards

  • Being offline is not a problem: app works also offline for confirming transactions in internet banking

  • A map of branches and ATMs is a part of the app

  • You can install it on both your mobile phones and tablets



After downloading, simply activate the application using the activation key ftom internet banking, ATM, or branch.

For more information visit page Smart Key.
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
12.3K reviews
Antonín Karel Zemanec
December 15, 2023
Only usable if you're paying on other device cuz when I try to pay on same device this fing app will open it self fully and the app I'm paying in will "close" so even after 6th attempt to approve payment I still have to approve again and again and nothing happens and the fix is so easy just make it approvable thru notification only and make simple pop-up biometric window no need for fully opening the app why
2 people found this review helpful
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Československá obchodní banka, a.s.
December 27, 2023
Dobrý den, Vámi popisovaná situace mě mrzí. Budeme rádi, když nám zavoláte na linku Helpdesku Elektronického bankovnictví na telefonní číslo +420 495 800 111, kde si s Vámi vše upřesníme, popřípadě nám vše zašlete na e-mail helpdeskeb@csob.cz. Přeji hezký den, Renata.
Jan Kellner
February 20, 2024
This app forces you to download another app (banking) without warning. It's unethical. I only want to use smart key as I have banking on another phone.
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Československá obchodní banka, a.s.
February 23, 2024
Hello, sorry, but we are not considering merging the applications into one at this time. Smart key is also used by clients who make, for example, internet payments (and they don't have ČSOB Smart). Therefore, we are not going the route of integrating the applications into one. Have a nice day.
Kristýna Černá
December 5, 2023
For more than one week I havent been able to use the mobile banking app as the csob smart key cannot be paired with my account. Since reporting the issue to the helpdesk (more than 1 week ago), no-one has proactivly gotten in touch with me to let me know what is wrong. I would also expect that helpdesk colleagues can find the entry in helpdesk system so I would not need to explain what is wrong every time I call to find out what is the state of the issue. Edit: I haven't received any incident NR
1 person found this review helpful
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Československá obchodní banka, a.s.
December 5, 2023
Hello, I would like to help you more, but unfortunately I can't resolve this situation with you through Google reviews. For security reasons, I do not have access to the banking system. I'm sorry. At this time, you need to contact the Helpdesk again. I trust that my colleagues will be able to resolve everything to your satisfaction. Nikola

What's new

Thanks for using ČSOB Smart Key!

What's new in this release?
• Small improvements
• Bugs fixes and stabilization

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