3.5
1.66K reviews
1M+
Downloads
Content rating
Everyone
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About this app

RTA S’hail


Every day, a smarter way.



S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.



S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.



You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.



With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai .



Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey?



When in Dubai, let S’hail guide you through all of your public transport needs.



Now you can plan your journey to Dubai Expo 2020.



Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter

Updated on
Nov 24, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
1.63K reviews
Nilesh Sawlani
February 28, 2024
I have booked a taxi 1 day advance to airport from this app when departure time came neither any notification received nor any call received from Taxi driver When I call the customer care they informed me that before 10 mins taxi person will call u but after the booking time no any call received. THIS IS THE WORST AND WORST APP I HAVE SEEN NEVER EVER USED THIS APP WHEN U ARE GOING FOR URGENT PLANNING.
6 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
February 29, 2024
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Samira Mohamed
November 6, 2023
Issue with booking a taxi, I booked a departure time at 13:15, I added the location, and when it came to pressing the booking button it said that the arrival time was at 13;15, and that the time has already passed so the booking was unsuccessful. I played around with the time to get a booking from the app, but that was inconvenient. Please fix this issue so I can keep using the app. Thank you. Have a lovely day
25 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
November 7, 2023
Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae
Mathew C
June 28, 2021
Edited: before 5 star. Now 3 star. I was a long time user of Wohjati. Moving to this, though I found it a bit difficult to use in the beginning, it was doing ok. But lately the timings are a joke. Most of the time the bus would've been gone few minutes before or it won't come at all . The live map shows some of the buses correctly but some never arrive. If any of the development team notice this, please check it in al nahda 2 area. The feedback form does not work. I'm using the latest update.
64 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
June 29, 2021
We are sorry to hear that you faced problems while using the S'hail App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 600500605 or email shailsupport@rta.ae. List the application/device details, user name, and attach error/problem screenshot.

What's new

Thank you for using S'hail.
The latest update enhances your journey planning experience to COP28 with the following:
• Adding ‘COP28’ within the favourite button to explore the event location.
• Find ‘Taxi Rank’ locations around the city.
• COP28 Blue zone and Green zone under MyDubai tab to easily reach the location.
• Bugs fixes and general enhancements.
Love the app? Rate us! Your feedback keeps the S’hail engine running.