Julie H
- Flag inappropriate
- Show review history
Does not have all young living oils in the inventory. Can't backup inventory. Can't sync with another device. No response from company. Our story and using oilyapp do not work. 2/24 update:. Developer contacted me and answered my questions. The our story and using the oilyapp work, but are very very slow on my phone... Not sure why and not a big deal to me. Changed rating to 3. It's a very good app, but until I can sync and backup, I can't rate a 4 or 5.
6 people found this review helpful
Covenant Digital Solutions
March 4, 2021
Thank you for the updated review! We will take your feedback into consideration and hope to turn that 3 into a 5!
A Google user
The app itself is ok, however, I have to score a one because I upgraded to the one year and I'm still being charged monthly. I reached out through the email on file with pay pal and received no response. I emailed the email on file in the app and was promised it would be taken care of that day. It was not and I'm still being charged the monthly fee. I've been charged the monthly fee four times after the initial upgrade.
6 people found this review helpful
Covenant Digital Solutions
July 30, 2019
Hey Kartina! I'm so sorry you've had a problem with this and that we missed your communication. I refunded all of your monthly charges, and cancelled your monthly plan so that just your annual plan is in effect. Please email us at oilyapp@cds.digital or send us a FB message as we now monitor those daily. We'd LOVE to turn your review into 5 stars!
A Google user
account not sync with other devices. I changed devices 2 days ago. the app trans8but not the information. thought i maybe had to register the phone, but it is telling me my login is incorrect. attempted to change my password and it tells me my email is not recognized. no other options to even register the account are available. I have the application but no access to see my stuff. when I first purchased the app it was not without issues. admin response time was horrible. but I have to try again
2 people found this review helpful
Covenant Digital Solutions
June 26, 2019
I am so sorry you are having problems with the app! Our app (OilyApp) doesn't have a login - are you referring to OilyApp +, our online web teaching portal? You aren't referring to Oily Tools, right? We are currently working on the feature for syncing data across phones! Email me (Ernie) at oilyapp@cds.digital and I'll get you totally squared away!