TheXape
Two stars only because the idea is great but the real life experience is terrible. Used to work somewhat until the latest update. Now it does not work at all, cannot find the device. Tried install/reinstall several times, as well as on three different Android phones. Same thing - cannot find the device via Bluetooth. Still hope it can be fixed, but it's really up to the developers. Otherwise, great stoves Aduro!
1 person found this review helpful
Aduro AS
December 13, 2021
Dear TheXape. We are sorry to hear that you have trouble connecting to your device. Please write an email to our customer service at service@aduro.dk, so we can help you find a solution. Best regards, Aduro.
Bork
Horrible user experience. Only basic usage works. A lot of content in app is static information you just as well could have read on their Web page. Crashes a lot (multiple times every time you try to use it). Does not survive if you switch to another app, then back to this. I know 13 years olds who make apps better than this.
Aduro AS
December 14, 2022
Dear Bork. We are sorry to hear you are experiencing issues with the app. Please fill in our claim form, so we can have a look at the issue: https://www.adurofire.com/warranty/claim-registration/
Best regards, Aduro.
Oliver Bach
Not sure whether this warrants 3 stars actually. When it works it kind if gives you an idea as to when to refill your stove. However, the app is really quite buggy [like saying activate the damper when it has been activated for example and no way to override it] and crashes a lot
1 person found this review helpful
Aduro AS
November 22, 2022
Hi Oliver.
We are sorry to hear that you experience bugs in the app. We'd like to have a look at the issue. Please send an email to service@aduro.dk with description of the issue, info about your device (brand, model, and software version) and screenshots of the bugs if possible.
Best regards, Aduro