LloydsDirect NHS Prescriptions

4.5
39.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Order, track and get reminders for your repeat prescriptions, all in one place. Plus get your medicine delivered, for free.

Certified B Corp: LloydsDirect meets high standards of social and environmental responsibility.
Rated ‘Excellent’ on Trustpilot.

Everything in one place
Request prescriptions, track your orders and set reminders to take your medicine, all from our mobile app or website.

Free prescription delivery
Delivery is free on all prescription medicines, including ones that need to be kept in the fridge. We deliver to any address in the UK.

Always order in time
You’ll get a reminder to order your next prescription 10 days before you’re due to run out. So your next order should arrive with time to spare.

Look after loved ones
Manage your whole family’s prescriptions from your LloydsDirect account. Get their medicine delivered to you, or send it directly to them.

Keep your health on track
Stay on top of your medicine schedule with customisable reminders to take each dose.

No extra costs
Using LloydsDirect costs no more than your local pharmacy. You can use your NHS exemption or prepayment certificate with us, or if you pay for prescriptions, it’s just the standard NHS charge.

Get help from humans
Have a question? Our friendly team of Patient Care advisors and pharmacists is here to help. Log in to your account to contact us.

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“They have answered all questions or queries quickly, and are always helpful and friendly. I would recommend LloydsDirect to everyone.” – Samantha, Trustpilot *****

“Amazing service! Signed up with LloydsDirect on a Tuesday evening. Meds delivered on Thursday morning. Wow... Can’t fault it.” – L Drew, Trustpilot *****

“First class in all respects. This is the most amazingly quick and efficient service. Completely hassle-free.” – Susan, Trustpilot *****

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How LloydsDirect works
1. Order your medicine
Sign up on our website or download 
our app, then place your order.

2. Your GP approves
After approving your order, your GP sends us an electronic prescription.

3. Receive your medicine
We post your medicine from our registered pharmacy, for free.

LloydsDirect works with your GP
You can order medicine through LloydsDirect if your GP supports electronic prescriptions. At the moment, that's 96% of GPs in England. And don't worry about telling your GP that you’re switching to LloydsDirect – we’ll do that for you.

Switch to LloydsDirect today
Join over 600,000 people who already trust us with their NHS prescriptions.
-Easy online ordering
-Free tracked delivery
-Reminders to order

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LloydsDirect is registered with the Information Commissioner's Office (under the name of our holding company, Metabolic Healthcare Ltd) and complies with the General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 2018.

LloydsDirect is registered with the General Pharmaceutical Council (GPhC). We’re also proud to be part of the NHS GP System of Choice programme. These bodies provide external oversight of our systems and processes, ensuring your data is secure.
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
37.9K reviews
Biggy Nuff
February 1, 2024
Great service, much improved over time. The app is easy to use, easy to edit re addresses etc. and ordering is simple. Lloyds has saved me so much time in getting repeat prescriptions regularly, thank you. Update: Over the last 6 months this service has been outstanding. Prescriptions actioned and despatched in super quick time. I've only once had to contact customer services (over a matter that was actually my fault) and they were superb. Well done and thank you.
5 people found this review helpful
Maurice Childs
December 6, 2023
It's impossible to get any help. Unless your problem fits into a very limited range of canned responses you are done. There is no phone help except for an automated system which tells you to use the chat system which doesn't work. I've gone back to a real life pharmacy with staff who solved the problem straight away and I recommend anyone else does that.
13 people found this review helpful
Kenny Dyson
March 15, 2024
It's absolutely brilliant. I have extreme emphysema which means I struggle to walk very far at all. Thanks to this app, I can order my medication and have it delivered to my door. It gets better, as this app also reminds of meds I need to take on a day to day basis. This is one of very few apps on the app store that I would gladly give 25+stars to. It really does help me out a lot.

What's new

Assorted bug fixes and improvements