Sebastian Adanko
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EDIT: After the last update from a few months ago, the app actually works, and furthermore it looks much, much better, like an actual modern e-banking app. Kudos to the developers for this one. OLD REVIEW: I switched phones and went through the token activation process, it asks for a new PIN number, but when I try to enter it the button to confirm is NOT CLICKABLE. So yeah, I am keeping my old phone around just to have ebanking, cause even the website now requires bloody tokens to log in.
29 people found this review helpful
OTP bank Serbia
November 29, 2022
Thank you for taking the time to rate us. We are happy that our application met your expectations. We will continue to listen to the needs of our users and create experiences tailored to you.
Miljan Marković
Application works fine and has nice features, but only works until new version is released. There is no info that update is required - it either shows blank screen or IO error whenever a new version is published.
4 people found this review helpful
Veljko Prodanovic
Pretty good app for Serbian standards, but I have two issues (Samsung S21): 1) account payments are not updating in real time and sometimes takes days for them to appear, and sometimes they never show up. However, every time I pay, I get push notification and account balance is updating, so that part is working. So it's an issue with account payment listing page.. 2) You added direct debit option for several providers, but when I tried to link my phone plan with A1, it fails at the last step.
4 people found this review helpful
OTP bank Serbia
December 13, 2023
Hello! Thank you for contacting us and we invite you to write to us for all suggestions, remarks and compliments at stanovnistvo@otpbanka.rs or call our Contact Center at 0800232322 on weekdays from 8 am to 8 pm and on Saturdays from 8 am to 1 pm.