OmaPosti

2.9
16.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

OmaPosti is Posti’s app for parcels and letters. You can use it either as an app installed on your smartphone or without installation in your browser. The best way to track your parcel is by installing OmaPosti on your phone.

Track parcels. OmaPosti shows you the status of your parcels: what’s coming and where and when. It notifies you when a parcel can be picked up. Depending on the situation, it shows you what delivery options are available for the parcel. If you’ve ordered home delivery, OmaPosti will ask you to select a delivery time.

When sending a parcel, it’s a good idea to pay for the parcel in OmaPosti. This is the most affordable sending option. A prepaid shipment can be taken to any Posti Service Point or Parcel Locker.

Receive mail. If you wish, you can get electronic letters and invoices in the OmaPosti mailbox*). The letters could be, for example, messages from the authorities, invoices and payslips. You’ll receive an email notification when you get mail.

Pay invoices. You can pay your invoices directly in OmaPosti – it’s quick, easy and safe! The application sends out due date reminders and archives the invoices on your behalf.

Declare items. In OmaPosti, you can perform customs clearance for purchases and gifts with a value of up to EUR 150. The price of the service is EUR 1 (from 1 October 2023).

Chat with customer service. When you need help with your items, you can open a chat with our customer advisors through OmaPosti.

Free to use. The OmaPosti service is intended for all Finnish persons over 15 years of age who have a Finnish phone subscription. The OmaPosti service can be used free of charge.

Browser version. If you don’t want to or can’t install the app on your phone, you can use the browser version of OmaPosti. You can find it at oma.posti.fi. Some Posti services are only available through the browser version, such as change of address and forwarding mail to another address. If you want to download all the letters and invoices you’ve received in OmaPosti, you can do so in the browser version.

*) The letters and invoices arriving in OmaPosti are handled in compliance with mail, correspondence and bank secrecy as well as the information security policy of the data protection ombudsman and Posti Group. We use standardized data transfer methods and secure connections.
Updated on
Mar 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
15.6K reviews
James N
January 15, 2024
Keep getting told I can pay 1€ for them to handle the import taxes but it doesn't work. Because it doesn't work I have to pay 3.1€ instead. Stop advertising a system that doesn't work! Even more! The omaposti app was saying the post office was open so I went there only to find out that it was closed. Checking later google had it correct but posti's own service had it wrong. Really how incredibly useless this is. Edit: app always shows crowded and website says offline so can't.
4 people found this review helpful
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Posti
January 18, 2024
Thank you for your feedback. I'm so sorry if that has been the case. At least now chat is open and available. If you still can't succeed in your contact you can use this form instead: https://www.posti.fi/en/customer-support/contact-us/give-feedback or you can call to +358 100 5577. /Virpi
Olli Vanajas
February 24, 2024
This app is impressively bad. As in when you're trying to log in, it requires MFA authentication that you're instructed to confirm by opening the very same app that you're trying to log in to. I didn't think it was even possible to develop an unusable app in this way, but lo and behold Posti was able to fumble around like this.
4 people found this review helpful
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Posti
February 26, 2024
Thank you for your feedback! In this case, you can log in with your bank credentials. Hope this helps! /Milla
Angel Mendoza
January 24, 2024
At this point, I think they will just continue giving half-baked versions of this app over the years, just to justify spending the budget money they surely like to sink and bag every time they do so. Less functions and more clutter every time, perfect example of Finnish companies policy of "innovating" backwards
14 people found this review helpful
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Posti
January 25, 2024
Thank you for your review. We're very sorry to hear that our new app doesn't please you. Please don't hesitate to give us more detailed feedback here: https://link.webropolsurveys.com/S/221EFF857F7376B0 . /Virpi

What's new

Minor improvements and bug fixes.