FortisAlberta

4.0
28 reviews
10K+
Downloads
Content rating
Everyone
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About this app

FortisAlbertaís Mobile App gives you access to electricity outage information in our service territory. It also provides you with the ability to report an outage and receive relevant data such as estimated restoration times, cause and the number of affected customers in real-time.

Report Outage
Conveniently and easily report an outage in our service territory by entering your Meter Number or Site ID to begin the process.

Current Outages
View current outages on our real-time outage map that will update frequently with the latest data, including estimated restoration time, reason and the number of affected customers.

Planned Power Outages (PPO)
View scheduled outages in our service territory along with relevant information, including start time, estimated restoration time, status, cause and the number of affected customers.

Streetlight Repairs
Locate streetlights, request repairs and check the repair status.
My Account
Register and sign in with your own FortisAlberta My Account. Once you're logged in, you'll be able to add and remove sites, view site information, quickly report outages for your site, and review your daily and monthly electricity consumption
Project Status
If you have a single project with FortisAlberta, check the status of your new or upgraded service.

About FortisAlberta
We deliver safe and reliable electricity service to more than 60 per cent of Albertaís total electricity distribution network. Thatís electricity to more than half a million customers in more than 200 growing communities across Alberta.
Updated on
Aug 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.0
28 reviews
Brian Gallagher
January 22, 2024
The app is nice to see the current and upcoming outages. I have been using it to report a lot of street lamp outages. The street lamp map is very out of date. It's at least 6 years out of date, maybe even more. The map needs to be updated so the new roads can be located in previous undeveloped land. The status of lamps is not updating correctly, reported lamps turn yellow before repairs have been done. In some cases, almost immediately.
3 people found this review helpful
A Google user
February 23, 2020
Great for finding out how widespread an outage in your area is - the outages are usually pretty quick to appear in the app. Two things that would make it even better: 1. As another reviewer said, make a push notification happen if my phone location is in an outage area (either I travel into an outage area, or an outage happens while I'm stationary). 2. Rather than asking me for a pole number or account number (which most people don't have readily accessible), use the device location to plot an outage report.
5 people found this review helpful
Robin Chester
August 30, 2020
Use app often. Would like it to be more timely. It is 2 days behind. Would also like to see numbers as well as the graphs, as I have solar panels and could use more accurate information to improve my usage on the fly
2 people found this review helpful