Assistance Free

2.3
3.29K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Easily access Freebox assistance and mobile offers assistance from the Free Assistance application.
In all simplicity, the Free Assistance application allows you to:
- quickly view Freebox support articles and videos and support on mobile offers
- be informed of the latest news
- follow the update of your ticket
- be alerted of thunderstorms in your department
Updated on
Feb 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.3
3.06K reviews
A Google user
August 8, 2019
The least I could give. The app doesn't provide anything more than the website. It's just slower, more problematic. For instance, for a problem with network, I need to fist check the topic, and then the app gives only the choice to use FaceToFace, while in the website I could also send an email. And if I try to click on FaceToFace, the app redirects me to the website, where I need to register etc. This is app is just useless. And free offers a really bad assistance service.
48 people found this review helpful
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Nathanaël MARGUERITAT
June 1, 2020
Useless. It s the badest app ever, we cant have a data usage like all other operator, it s too hard for free....
31 people found this review helpful
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Vivian Rassart
August 29, 2020
Dogshit. The app is on the same level than the support itself. A true nightmare.
20 people found this review helpful
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What's new

Correction d'un bug pouvant affecter la réception des notifications de suivi de tickets sous la dernière version d'Android (13).