Tisséo metro tram bus Toulouse

3.4
4.98K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Travel light with the official Tisséo mobile app! Buy your tickets directly via your smartphone and manage your journeys while saving time.
All the services and information you need to travel on the public transport network in the Toulouse metropolitan area.
Whether you are a regular or occasional user, the Tisséo app will simplify your journeys thanks to its many different features.

- A practical way to purchase tickets: in just a few minutes and wherever you are, purchase your tickets and top up your Pastel card
- Interactive map: navigate directly on your smartphone to find bus, underground and tram stops, Toulouse city bike stations, car-pooling spots and all the main points of interest in the Toulouse metropolitan area.
- Geolocation: save time! By locating your position, you can instantly find the stops and points of interest nearby.
- Route map: display the routes of all the lines and stops for a given direction.
- Next departures: wherever you are, get real-time information about the times of the next departures on the lines you are interested in.
- Line timetables: all departure times for a given line and stop, over several days. You can also download the timetables directly onto your smartphone to view them even when you are offline.
- Network information and alerts: new lines, new routes, traffic problems or roadworks; keep informed about the latest news concerning the Tisséo network at all times. You can also receive notifications if there are any major disruptions!
- Journey planner: are you wondering which is the best route to take? It takes just a few moments to find the fastest and most suitable routes for your journey, either using the map or the form.
- Favourites: save your favourites to find all the information you need for your journeys in one click from the home page.
- Widget: You no longer need to open the Tisséo app to see the next departures from your favourite stops!

Updates will be available soon, so stay tuned and don't hesitate to send us your comments.

Geolocation works within the area covered by the public transport services of the Toulouse conurbation.
This app requires an internet connection.

Official public transport app of the Toulouse metropolitan area.
Updated on
Feb 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

3.4
4.83K reviews
Christopher Lawrence
January 6, 2024
Do not use the recharge function!!!! I tried to use it in December, and kept getting the message "payment failed please try again" which I did. Twice. I ended up with my bank account debited for all three transactions!!!!
Did you find this helpful?
Tisséo
January 8, 2024
Hello Christipher and thank you for your feedback. In order to resolve your problem, please contact our Customer Relations department directly on 05 61 41 70 70 or via the contact form on tisseo.fr ( https://www.tisseo.fr/nos-plus/contact ).
Min Ooch
January 12, 2023
NFC does not work / ne fonctionne pas. It's a bug within the app, all other NFC apps work fine. I've checked permissions, NFC parameters, logged out and back in the tisseo app, nothing fixes it. This app defeats its own purpose, frustrating... Thanks for the super quick answer, removing the app + installing again did the trick. You know what, you should consider giving a talk to the computer scientists / tech / Open Source enthusiasts in Toulouse and tell us in detail how the stack works.
5 people found this review helpful
Did you find this helpful?
Tisséo
January 13, 2023
[EDIT] Glad your issue is resolved. We take good note of your idea and as soon as we have some time we will do that :) /// Hello and thank you for your feedback, can you try to uninstall / reinstall the app (and reconnect to recover your titles) and let us know during your next trip if your validation problem is solved?
Joshua Kanthirao
November 30, 2022
Can't use my purchased tickets on the app, even though the app can read my Tisseo card. It's not an NFC issue with my phone, but a bug in your app. Fix it. Also bizzare that their website says that if you uninstall the app, you will lose your tickets. Why aren't they linked to my account so that I can reinstall the app for troubleshooting? Even more bizarre is that the Pastel card and the app are not interchangeable, but two separate containers for your tickets. Ridiculous structure.
8 people found this review helpful
Did you find this helpful?
Tisséo
December 1, 2022
Hello Joshua, with the exception of 1 trip tickets, all smartphone tickets are linked to your account and therefore remain available if you are connected to it. Do not hesitate to verify that this is indeed the case. In case of validation problem try to disconnect / reconnect. Good day and good trip on our network.

What's new



To ensure we meet your expectations, we've updated the app and added new features.
Have a good journey on the Tisséo network!

Update: New features, bugfixes and improvements