Lexi
Not a great app. Scrolling down on the classes most of the time doesn't work and it will instead scroll horizontally to another day then you have to scroll back to the day you need and then you're back at the top of the page. The filter doesn't allow more than one choice, so if I want to look up only pilates classes that are in the evening - it's not gonna happen. You're going to have to scroll down through all the other classes (and I've already said how awful the scrolling is).
Hi Lexi! We're sorry to hear about your experience. Would you be able to send us a screen recording of the horizontal scroll problem? Regarding the filters, our app does allow multiple filters, so you should be able to select the class type and evening. If you provide a screen grab of both issues at mobilefeedback@glofox.com, we can investigate!
Apex. 750
Terrible user experience.. had to reset password but your forgotten password link doesn't send the email to reset the password.... I had to click 'send new link's about 100 times to get one email... permissions are broke, I granted camera access to the app and it throws an error everytime I try to update profile pic saying that that permission wasn't granted.. fix your app!!
4 people found this review helpful
We're sorry for any trouble with the password reset, as it can sometimes take a bit longer. Could you kindly send a screenshot of the camera access error to mobilefeedback@glofox.com? We're here to work with you in resolving these issues. Thank you for your understanding and assistance.
Lena Chui
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The app is very difficult to use. It's often unresponsive, stuck at gym or studio selection if I reinstalled it and the classes don't load. The support also doesn't respond to email asking for help.