My NYCHA
3.0star
1.1K reviews
100K+
Downloads
Everyone
info
About this app
The My NYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections and maintain their contact information via their smartphones and tablets. My NYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center.
For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov
For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov
Updated on
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Ratings and reviews
2.8
1.03K reviews
A Google user
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October 18, 2018
I have used this (your) NYCHA app numerous times with out any issues. Now I receive a log in error everytime I log in. I have uninstalled then reinstalled yet I still get the same error. I need this problem corrected as soon as possible. Your call center is extremely busy and hold times often lead to being hung up on. Also, this app hasent been updated in 2 years!? What are you waiting for?!
114 people found this review helpful
A Google user
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August 30, 2019
Giving this app 3 stars right now as I sit here waiting on the NYCHA call line for what will supposedly be "over 10 minutes" becuz I haven't been able to log in to the app AT ALL for *WEEKS* since it says there's an error. When the app works, it's very useful (tho I still wish there were an option to send photos of damages). Please fix the app. Those phone wait times are absurd.
60 people found this review helpful
Justice Cora
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March 25, 2024
Doeent make sense to have a "Too much heat" option if I cant even make the ticket on the app. App is really trash and needs to go. You can't make tickets because it asks repetive questions and won't allow you to submit. So it leads to you calling anyway and still get nowhere. NYCHA needs a better app.
4 people found this review helpful
What's new
Attach photos to work tickets.
App support
phone
Phone number
+12123063000