MyFastweb
4.0star
139K reviews
5M+
Downloads
Everyone
info
About this app
MyFastweb is the free application dedicated to residential and VAT customers, which allows you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.
With MyFastweb it is possible:
- follow the line activation phases
- manage the configuration of your Internet Box
- install the Booster and configure built-in Alexa
- control consumption and extra expenses
- consult your Fastweb account, check the status of payments and proceed with the settlement
- top up Fastweb SIMs
- contact Customer Care, or find answers to the most frequently asked questions
- check the progress of your requests
- consult current promotions and find the nearest store.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.
With MyFastweb it is possible:
- follow the line activation phases
- manage the configuration of your Internet Box
- install the Booster and configure built-in Alexa
- control consumption and extra expenses
- consult your Fastweb account, check the status of payments and proceed with the settlement
- top up Fastweb SIMs
- contact Customer Care, or find answers to the most frequently asked questions
- check the progress of your requests
- consult current promotions and find the nearest store.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy
Ratings and reviews
4.0
136K reviews
arianna martinelli
- Flag inappropriate
April 4, 2024
I just entered the website for the first time and it says "applicazione non disponibile al momento ritenta..."I'm not sure I'll remain here....
Sara Marković Aleksić
- Flag inappropriate
March 30, 2021
The worst app ever! It is impossible to get the assistance except for the malfunctioning bot. It falsely displays the unpaid bills as paid until they expire, and it would not let me change the payment method, there is an error every time. Ever since my old card expired I had to pay for the bills manually, which I can do only after they expire. Worst experience!
78 people found this review helpful
Fastweb SpA
March 30, 2021
Buongiorno Sara Marković, ti chiediamo di indicare alcune informazioni utili per analizzare il problema qui: http://gofw.it/MyFastwebQuality , indicando il tuo codice cliente, username e uno screenshot dell'errore. Ci scusiamo per il disservizio.
Mike Rich (Revan1611)
- Flag inappropriate
November 14, 2022
1. No language selection option, only Italian. If you're coming from somewhere else, this is a huge headache to figure out. 2. No option to call support directly, only Whatsapp bot, also only in Italian 3. User interface: the person who created all these menus and submenus and sub-submenus is the antichrist in the human flesh. Overall the service is great, I have home wi-fi and cellphone card from them, and internet works great on both. But the MyFastweb app and website, are it's biggest con.
20 people found this review helpful
Fastweb SpA
November 14, 2022
Per poter verificare il problema, abbiamo bisogno del tuo codice cliente, username e uno screenshot del messaggio di errore. Puoi inviarci le informazioni a questo indirizzo: www.gofw.it/segnalazioni-store. Ci scusiamo per il problema.
What's new
• Con questa versione avrai accesso a Fastweb Energia
