Martin Pelant
This app doesn't work at all. I've never been able to control the washer dryer whatsoever (it shows made up time remaining, start time and no data about consumption, when I press start it doesn't do anything) but at least I was getting notifications when it finished the cycle. Now I got a new phone and I no longer get the notifications so it's 100% useless now (and I do have notifications enabled for this app)
5 people found this review helpful
Geoff Tyler
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Totally useless. I am trying to add our new washer dryer to set up Wi-fi access. Despite entering the serial number and the app identifying the correct machine, the app instructions then show the controls and buttons from a totally different machine! So when it says press and hold the "set" button the image shows a rotary knob with buttons inside, where our machine only has a line of touch buttons and none of them are marked "set" or called "set" anywhere in the instruction booklet.
4 people found this review helpful
Smart Home Haier Europe
July 1, 2022
Hi,
can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support@candy-hoover.com James
shirley roff
The app connects through NFC just fine. The problem starts when you try to use the delay start function. If you want to set a time after midnight the app loses all ability to count. Apparently if I set the app at 12.00pm to finish at 6am the next morning this is a 21 hour delay. I tried setting it at 12pm to finish at 1 am the next morning and it seems that is a 27 hour delay, quite something when the machine can only delay for 24 hours. Really annoying.
1 person found this review helpful
Smart Home Haier Europe
November 10, 2022
Hi, your feedback is important to us. We have restored the previous version of the app, pending the integration of additional features with the new release. Be sure to update your app to the latest version: you will once again be able to create and save your custom cycles. If you encounter any problems, please uninstall and re-install the App
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