Lorenzo Giambra
I am a Next customer, and my overall experience with Hype is fair. Though there are some major issues not related to the card but to the laggy app. It has many bugs, and when I try to access the graphs in the Bitcoin section, it shuts the app off. Another annoying issue that I have faced appears in the stocks, ETF and Metals section, since when I clic on the trendline graphs of any stock, even the ones that I own, a gray interface pops up and I unavailable to see any trendline or information.
1 person found this review helpful
Eileen Ilenia A.
Don't bother with customer service! I've had the unpleasant experience of a fraudulent payment being made with my card, and it has now been almost a month since I have notified the customer service and nothing has been done! I have been asked by multiple associates to fill up the same application form, and provide the same details, without an update on the case. I am so fed up with all of this that I will definitely close the account!
4 people found this review helpful
BancaSella
January 24, 2024
Ciao, nel momento in cui ti viene richiesto di compilare nuovamente il modulo significa che quello inviato in precedenza non risulta essere corretto. Una volta che la contestazione viene inserita diamo sempre riscontro al cliente, con le informazioni necessarie. Per ogni ulteriore verificare ti invitiamo a far riferimento alla nostra assistenza
Anya
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Don't use an integrated btc wallet, it's a scam. I sent my btc to another wallet, never received it. Used many other wallets, never experienced that before. Such a shame for Hype. Can't trust Hype after that. Avoid!
1 person found this review helpful
Ciao, se hai selezionato un invio con costo miner basso è possibile che tale spostamento di bitcoin impieghi molto tempo. Puoi verificarne l'invio tramite l'hash della transazione che visualizzi in app.