書類送信 - PayPay銀行

After opening an account, it is possible to photograph and send personal identification documents necessary for procedures such as investment trusts and address changes.

[Procedures for investment trusts (customers who have an account with our company)]
After applying to open an investment trust account from the PayPay Bank website, take a picture of your identity verification document and personal number verification document with your smartphone camera to complete the procedure. With the app, you can complete the procedure in the shortest number of days without the hassle of mailing documents.



1. Apply from the PayPay Bank website

2. launch the app

3. Enter the necessary information such as login password and log in

Four. Take a picture of the personal number confirmation document with a camera

Five. Take a picture of your identity verification document with a camera and send it

6. After confirming the contents at our company, we will inform you of the completion of the procedure by e-mail.

[Procedures such as change of address after opening an account]
After applying for the procedure from the website of PayPay Bank (or after applying for the procedure at our customer center), take a picture of your identity verification document with your smartphone camera, and the application for the procedure will be completed. With the app, you can complete the procedure in the shortest number of days without the hassle of mailing documents.



1. Apply for the procedure from the PayPay Bank website
(Or ask our customer center to apply for the procedure)

2. launch the app

3. Enter the reception number issued at the time of application in 1 above and your date of birth

Four. Take a picture of your identity verification document with a camera and send it

Five. After confirming the contents at our company, we will inform you of the completion of the procedure by e-mail.

■ Precautions for use
* The materials that can be used differ depending on the procedure content.

[Procedures for investment trusts]
Identification documents: driver's license, health insurance card (card type), My number card
Personal number confirmation materials: My number card, notification card
*If you have already submitted your personal number to our company, the photographing and sending of personal number confirmation materials will be skipped.
*Since the My Number Card serves as both identity verification material and personal number confirmation material, the procedure can be completed in one shot.

[Procedures for change of address, etc.]
Driver's license, My number card
This app cannot be used when using other identity verification materials.
* Only available to individuals and sole proprietors. For corporate customers, please apply from our website.
* It may be difficult to recognize when shooting in a place where light is reflected on the material being photographed, in a place with patterns in the background, or when shooting from an oblique angle.
It will be easier to complete the procedure if you hold down the reflection of light and fix the smartphone and the document so that they are level.