4.7
21.7K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication.


Key Functionalities

▶ Hassle-free Registration
No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up.

▶ Simplified Transfers
Make transfers without the hassle of account PINs, public certificate presentation, etc.
* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security.

▶ Smart Notifications
Never miss another account activity and events/privileges for you.

▶ Mobile Chat
Got questions? We’re right here to help. Chat with a Customer center officer at your convenience.

▶ A Citi® branch, in your hand
With your busy schedule. We know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile®

▶ Enhanced Safety
Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.


Permission to Access

1. Mandatory Access : Citi Mobile® requires access to the following in order to function.
- Files and media : Allows the app to use public certificates, store passbook copy and pdf.
- Phone : Allows the app to determine device ID whether the network is active.

2. Optional Access : Citi Mobile® works best when given access to the following.
- Location : Allows the app to look up nearest branch/ATM.
- Notifications : Allows the app to send notifications.
- Camera : Allows the app to take a picture of photo ID upon service application.
- Alarms and Reminders: Allows the app to control automatic log-out.


* Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi Mobile®.
* If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Customer center.
* The use of this Citibank KR app is for the customers of Citibank KR only. Content provided via this Citibank KR app is not specifically created for any territory other than where Citibank KR operates/is licensed to operate.

Compliance Review 2310-01-114( 2023.10.26 )
Updated on
Jan 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
21.1K reviews
Sean OHara
March 7, 2023
Korean banking system seems stuck in the 1980s. I thought South Korea was meant to be technologically advanced. The citi bank app and the whole Korean banking / payment system is like something that came out of North Korea it's that dated. Why can't everything be more user friendly like in Western countries. This app claims to be an English app but when there is an error, it comes in Korean. Poor app all round
2 people found this review helpful
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pj han
April 1, 2021
Looks nicer, but since the update, UX design ignores device language of choice for many options and forces Korean use. If change of language is in the settings (which are in English), it isn't obvious
2 people found this review helpful
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한국씨티은행
April 2, 2021
Dear Customer, Thanks for your feedback. Sorry that you are experiencing in our App, we have noted the problem and are working on it. Thanks. Citibank. Korea.
Yu Jin Kim
June 24, 2022
Terrible experience. Keeps showing things in Korean despite having English selected. Error loops back to itself endlessly preventing login. The worst experience I've ever had.
2 people found this review helpful
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한국씨티은행
June 27, 2022
안녕하세요 고객님 씨티은행입니다 고객님의 정보를 정확히 알지 못해 안내가 어렵습니다. 문제 지속시 저희 고객센터로(1588-7000) 문의 부탁드립니다

What's new

App stability improvements and bug fixes