1.9
3.64K reviews
500K+
Downloads
Content rating
Everyone
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About this app

MELCloud is the new generation of Cloud based control for Mitsubishi Electric Air Conditioning and Ecodan Heating systems. MELCloud provides users with effortless control of their devices whether they are out or are just lying on their sofa at home.

MELCloud provides Live Control and Weekly Timer control providing complete flexibility for controlling several Mitsubishi Electric Air Conditioning or Ecodan Heating systems from a single device or location.

Error Logging and Error notification is also possible from both local and remote systems when they are connected to MELCloud.

Localised information such as Weather Feeds and Customer Support contact details are also provided by the MELCloud application.

The application is optimised and will automatically detect screen size and resize to fit your phones screen and resolution giving you full control and access on your smartphone screen.

The MELCloud Service is available throughout Europe, and the application has been designed with the majority of European languages supported at release, with further European languages support planned in the future.

An official Mitsubishi Electric Wi-Fi Interface will be required to connect each Air Conditioning indoor unit or Ecodan Heating system to MELCloud.
Updated on
Feb 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Photos and videos, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
3.49K reviews
Derek Grimshaw
April 22, 2024
Completely useless app/service. Had a new heat pump installed and the app worked for a few hours but stopped. I understand (from searching the Internet rather than any communication from Mitsubishi) that there has been a service issue for a number of days with no indication if it will ever be restored. The app might be brilliant, I just haven't seen it working enough to know!
Frederik Habils
April 18, 2024
2024-04, broken. // old: Very practical. Control in near real time is great. I wish the app could do more (all) of the detailed controls available on the remote control, e.g. blow at people, don't blow at people, turnoff after x minutes, turn on after x minutes, (& other one-off simple scheduling controls), etc. Last year had issues with a unit mysteriously not wanting to do firmware upgrade, but finally solved after involving my installer + Mitsubishi. Never received a root cause explanation.
3 people found this review helpful
Alexander Alexandrov
February 13, 2024
not even possible to connect the device to the network - after giving your personal data to the site you find "follow the instructions provided with the device" and there are no meaningful instructions. There are some pictures in the quick setup guide showing you have to hold the plus button for five seconds to start the process, but nothing happens. What a huge disappointment, I definitely expected much more.
11 people found this review helpful

What's new

Minor improvements and updates