Derek Grimshaw
Completely useless app/service. Had a new heat pump installed and the app worked for a few hours but stopped. I understand (from searching the Internet rather than any communication from Mitsubishi) that there has been a service issue for a number of days with no indication if it will ever be restored. The app might be brilliant, I just haven't seen it working enough to know!
Frederik Habils
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2024-04, broken. // old: Very practical. Control in near real time is great. I wish the app could do more (all) of the detailed controls available on the remote control, e.g. blow at people, don't blow at people, turnoff after x minutes, turn on after x minutes, (& other one-off simple scheduling controls), etc. Last year had issues with a unit mysteriously not wanting to do firmware upgrade, but finally solved after involving my installer + Mitsubishi. Never received a root cause explanation.
3 people found this review helpful
Alexander Alexandrov
not even possible to connect the device to the network - after giving your personal data to the site you find "follow the instructions provided with the device" and there are no meaningful instructions. There are some pictures in the quick setup guide showing you have to hold the plus button for five seconds to start the process, but nothing happens. What a huge disappointment, I definitely expected much more.
11 people found this review helpful