Mark N
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March 23:After a year of providing feedback, basic App functionality was finally fixed. How it was ever released without proper testing is still a mystery (bugs included no feedback,no push notification, no selection of favourite beach).Over the last few days, it has again dropped my favourite beaches. Even when re-entered, it is pushing notifications for events in all areas. Yes, my settings are correct. I've pretty much given up on this app. Please let me know if the development team changes.
9 people found this review helpful
NSW Department of Industry
November 16, 2022
Hi Mark, Thank you for updating your feedback. We re-tested the support link seems to work as expected. Our tech team will be in touch with you to identify if it s a device specific issue to help resolve. "My Beaches" Settings get over-ridden when there is an OS or system update as we do not store any personal data and is only on your device.
A Google user
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Unintuitive, difficult. Cannot even add favourite beaches as the app seems to be incapable of doing so. Alerts come in, how I don't know! Frustrating. Needs a lot of work. Well, after contacting the developers and hoping for some improvement, I downloaded and installed it again today 20 Jan 2020. Nothing has improved. Uninstalled it again.
22 people found this review helpful
A Google user
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The app has potential, but it's not really addressing user needs. I would suggest that you include coloured pins that indicate shark activity, (ie red/amber/blue), and also list "last detection", if any. Should also report actual shark attacks even if it's outside of supervised beaches. Reporting that a beach is not going to be patrolled is not really helpful, and should be less prominent. Surfers want to know last patrol and the most recent sitings. The app should also request location and start on my location. If not near a beach, just set a default location as it does now.
5 people found this review helpful