Aramex Mobile

Buggy. I keep getting notifications that something is being delivered, but they're old orders that were delivered up to and including a year ago. The notifications are constant and annoying since they're not accurate. I've had 6 in the past minute! As well, it shows orders that were sent out by me as not delivered even though they were a long time ago. Live tracking doesn't work either. The delivery crew showed up early, while the app still had them 90 minutes away at their warehouse.

Bugs bugs bugs. The app confuses mobile numbers with user IDs. Can't create a new shipment. It is a pain 😥 to setup. So many bugs like it rejects perfectly valid phone numbers as invalid. The bugs prevented me from setting it up. After I spent six hours trying to setup a shipment, I ended up deleting the app. Even the support facility is unusable. There is no phone support for anything including to set up a shipment the source of Aramex's income. There is no way to contact anybody.

My credit card shipment was delayed for more than a week though it was an urgent replacement. Although I chose home address on the app, Aramex shipped it to my work address. They indicated on the app that they attempted delivery with no one calling or showing up either at home or work addresses. I then discovered that it is at their warehouse! Their hotline was out of service and I couldn't reach them for a whole week and there's no way to contact them through the app!!