MooneyGo (myCicero)

2.8
31.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

MooneyGo is the free app with the widest range of mobility services in Italy.
Move, travel and pay safely with MooneyGo, the app to move comfortably every day in the city and outside the city with the means of transport you prefer, now also on the motorway thanks to the new MooneyGo electronic toll service!
If you travel by car, you can pay only for the actual minutes of parking and extend parking directly from the app in over 300 cities. If you travel by public transport you can plan your trips and buy train and bus tickets. You can also get around the city by bus and metro, book and pay for taxis and rent electric scooters.

In addition, you can activate the MooneyGo electronic toll offer to skip the queues at the toll booth, use more than 350 Telepass affiliated car parks, pay for Area C in Milan and the ferry to the Strait of Messina.

MOTORWAY ELECTRONIC TOLL
Activate the MooneyGo motorway electronic toll, a new convenient and simple service, suitable for all travellers, to skip the queues at the toll booth and beyond. Request it from the app and choose whether to subscribe or pay only when you use the included services, with the Pay per use offer.

Use your MooneyGo device to:
- Pay tolls in the electronic toll lanes on all Italian motorways;
- Automatically pay for Telepass-affiliated parking lots;
- Pay for Area C in Milan automatically without purchasing the ticket;
- Board the ferry to the Strait of Messina using the Telepass lane without queuing at the ticket office.

A unique offer on the market:
- When you receive the device, it is already active. You won't have to do anything, use it immediately to skip the queues at the toll booth;
- Associate your Visa or Mastercard credit or debit card, or cards issued by Mooney to pay for the services used with the device, a bank account is not necessary;
- Expenses charged weekly;
- Through the MooneyGo app, manage the electronic toll offer and keep your expenses under control.

PARK AND PAY FOR PARKING
Easily find where to park on blue lines and pay for parking in a few seconds: you can see the car parks closest to you on the map, pay only for the actual minutes and extend parking conveniently from the app, whenever you want and from wherever you want.

BUY ALL PUBLIC TRANSPORT TICKETS
Organize your trip and move around the city by public transport: with the MooneyGo app you compare the best travel solutions, quickly purchase tickets, carnets or train, bus and metro passes from numerous local companies such as ATAC Roma, ATMA, TPL FVG , Autoguidovie and more than 140 other transport companies in Italy.

CHECK THE TRAIN AND BUS TIMETABLE AND BOOK YOUR TRIP
Travel throughout Italy with long-distance buses and trains. Buy tickets for Trenitalia, Frecciarossa, Itabus and many other transport companies with MooneyGo. Enter your destination, check transport timetables and discover all the solutions to reach it, buy tickets and consult information in real time as you travel.

BOOK AND TAKE A TAXI
Book or request a taxi and pay conveniently from the app!

ELECTRIC SCOOTER: ENJOY THE CITY WITHOUT THOUGHTS
Rent electric scooters, to move quickly and sustainably in the main Italian cities! Thanks to the interactive map, you can find the scooter closest to you, book it and pay directly from the app.


DEDICATED ASSISTANCE
Do you need support? Enter the MooneyGo app, go to your profile and find out how to get in touch with support.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
31.3K reviews
Marshall Joy
October 22, 2023
Abysmally bad app; terrible customer service.. Attempting to purchase ticket or load funds always results in error message "purchase was not successful", regardless of which credit or debit card is used (and all cards work perfectly with transit systems outside of MooneyGo). Contacted customer service multiple times, but they were useless, they did not have any solution to fix the problem with their system. Avoid this company like the plague.
1 person found this review helpful
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myCicero Srl
October 25, 2023
Hello, our support team informs us that they are in contact with you. We remain available at assistenza@mooneygo.it or at 0719207000!
A Google user
December 9, 2019
While it took a little bit of getting use to; since I've never used an app such as this before also learning to trust them with some of my personal information. It was simple to use. The difficult part was using the public transportation system in Rome during the period that our purchased tickets were valid. Getting around Rome those days was chaotic with all the people and events. Since our trip to Italy is over and unfortunately it doesn't look like we'll back for sometime, a simple request to MyCiero to deactivate my account was all it took to remove my account from service.
5 people found this review helpful
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myCicero Srl
December 9, 2019
Dear Curtis, thanks for your review. If you'll ever come back please remember our contacts, assistenza@mycicero.it and +390719207000, and we'll help you at the best we can. Have a nice day
OhJay Lydia Maybelline
January 29, 2023
Customer Service is never reachable. Have been having problems since October with tickets. Most recently the money was taken from my account but the ticket is not present on the app and I never received any text or email confirmation. It's frustrating using the app to buy tickets in advance then having to waste time and money buying another ticket at the station because I can't access my purchase in-app. I have only the bank statement as proof of purchase and that's insufficient for controls.
3 people found this review helpful
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myCicero Srl
February 1, 2023
Ciao, non riusciamo a risalire al tuo account. Ti confermiamo che ritroverai su MooneyGo il credito e i titoli di viaggio che avevi acquistato con myCicero. Contattaci ad assistenza@mooneygo.it o allo 0719207000 e faremo il possibile per aiutarti!

What's new

In questa versione abbiamo lavorato per rendere MooneyGo ancora più veloce e completa, integrando per il pagamento della sosta città come Campobasso e località turistiche come Ortisei, San Martino di Castrozza e Castiglione della Pescaia. Ricorda che con MooneyGo puoi:
• Richiedere il dispositivo di telepedaggio Mooney, se viaggi in autostrada!
• Esplorare tutte le funzioni grazie al supporto del voice over
• Selezionare “cambio lingua” e scegliere se visualizzare l’app in italiano o in inglese