Ask a Librarian

3.2
9 reviews
1K+
Downloads
Content rating
Everyone 10+
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About this app

Ask a Librarian connects you quickly to all of your library's reference services, including chat, texting, email, and frequently asked questions.

Not sure what libraries are nearby? Browse by location helps you find nearby libraries or libraries around a different location. You can also search for your favorite library by name.

The app remembers the libraries you've visited previously so you can quickly revisit those libraries and pick up where you left off. And you can favorite and revisit libraries later.

Each library page shows all the library's available virtual reference services. These services may include real-time chat with librarians, text a librarian, phone a librarian, email a librarian, and frequently asked questions. Most libraries also include a link to their website, their address so you can find them in your map app, and additional handy information such as operating hours.

The Chat History page keeps a list of all the libraries you've chatted with. So it is easy to revisit previous chats and continue your research or ask a new question. Your privacy is important to us! You can opt to clear each chat's transcript history from your mobile device at any time.

Any library or library consortium can be included in Ask a Librarian at no charge. Ask A Librarian is made by Nub Games, Inc., the creators of LibraryH3lp, in conjunction with Chatstaff, LLC.
Updated on
Aug 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
No data collected
Learn more about how developers declare collection
Data is encrypted in transit

Ratings and reviews

3.2
8 reviews
A Google user
November 16, 2018
I didn't see the ability to send an attachment from the app. I could receive one from the Web version.
1 person found this review helpful
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Nub Games, Inc.
November 17, 2018
Thanks for the feedback! We'll consider the ability to send files as attachments for future versions.
Jacob Raber
June 16, 2021
Haven't used it yet, but looks good
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A Google user
April 21, 2017
Easy to use. Will be really popular with students.
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What's new

Fixed issue with white screen when browsing libraries.