A Google user
Unable to log in, won't send magic link, won't open password reset, tries to say my user doesn't exist, can log on perfectly fine on PC, and the person I got at support had the audacity to tell me my password must have been wrong, and even circled the forgotten password link as if I was blind. Seems like a large amount of people are having similar log in issues due to the other reviews and it seems these reviews are being ignored by Piggy
29 people found this review helpful
A Google user
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app does not work at all anymore, I am not sure since which update fully in line with all the earlier posts below. Support only asks obvious questions, all of which I have tried, reset email, ask for magic link, which all do not work. they did not ask about the option of scanning the card to login, which I tried too and did not work either. The webite works fine
26 people found this review helpful
Isabelle Veenendaal
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Update caused error - after updating the app, nothing works anymore! Hope they fix it soon. UPDATE: very quick response by Piggy customers service which fixed the problem! Thanks!
5 people found this review helpful
Piggy loyalty BV
January 3, 2022
Bedankt voor je bericht Isabelle. Zou je (een screenshot van) de foutmelding kunnen sturen naar support@piggy.nl? Dan zoeken wij het graag verder voor je uit. Alvast bedankt en excuses voor dit ongemak!